Summary
Overview
Work History
Education
Skills
Timeline
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Hudson Gunther

Brundidge,AL

Summary

Dynamic leader with a proven track record at Ra Shop LLC, excelling in customer relations and problem-solving. Spearheaded initiatives that significantly enhanced customer satisfaction and team performance. Expert in multitasking and organization, adept at driving positive outcomes and fostering professional growth. Demonstrates exceptional communication and team leadership, ensuring operational excellence.

Overview

5
5
years of professional experience

Work History

Store Manager

Ra Shop LLC
09.2022 - 06.2025
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Account Manager, Inside Sales

Ahern Rentals
01.2022 - 09.2022
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
  • Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
  • Developed strong relationships with key clients, resulting in increased account retention and growth.
  • Expanded client base through targeted prospecting and effective lead generation efforts.
  • Effectively resolved escalated client issues in a timely manner while maintaining positive working relationships.
  • Delivered informative product demonstrations to prospective clients, showcasing the value of our offerings in meeting their specific needs.

Maintenance Supervisor

BRCC Apartments LLC
03.2021 - 12.2021
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Negotiated contracts with vendors for cost-effective materials procurement.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.

Maintenance Technician

Greystar Property Management
08.2020 - 03.2021
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Maintenance Supervisor

Jeanise ServicesLLC
06.2020 - 08.2020
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Negotiated contracts with vendors for cost-effective materials procurement.

Education

Bachelor of Arts - Business Management

Southeastern Louisiana University
Hammond, LA
05-2011

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Outstanding communication skills
  • Team leadership and coaching
  • Payroll management
  • Loss prevention
  • Leading staff meetings
  • Assisting with IT needs
  • Budget administration
  • Recruitment and hiring

Timeline

Store Manager

Ra Shop LLC
09.2022 - 06.2025

Account Manager, Inside Sales

Ahern Rentals
01.2022 - 09.2022

Maintenance Supervisor

BRCC Apartments LLC
03.2021 - 12.2021

Maintenance Technician

Greystar Property Management
08.2020 - 03.2021

Maintenance Supervisor

Jeanise ServicesLLC
06.2020 - 08.2020

Bachelor of Arts - Business Management

Southeastern Louisiana University