Hudson Kaiser
Santa Fe,NM
Summary
Proven track record in enhancing customer experiences and safety standards, demonstrated during my tenure at Giant Eagle and Ski Santa Fe. Excelled in problem-solving and communication, significantly improving service quality and operational efficiency. Mastered loss prevention awareness and relationship building, contributing to a positive and secure environment for both staff and patrons.
Overview
2
2
years of professional experience
Work History
Liquor Retail Worker/Clerk
Giant Eagle
Cuyahoga Falls, OH
09.2024 - 01.2025
- Addressed customer questions and concerns regarding products and services.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Explained information about quality, value and style of products to influence customer buying decisions.
Ski Patroller
Ski Santa Fe
Santa Fe , NM
10.2022 - 04.2023
- Monitored surrounding environment constantly to watch for potential risks.
- Ski patrollers respond to accidents and injuries, providing on-the-spot medical care, stabilizing injured individuals, and arranging transportation (via snowmobiles, sleds, or helicopters) to the nearest medical facility.
- They help educate skiers and snowboarders on safety practices, weather conditions, and resort rules to minimize risks.
Education
High School Diploma -
Conifer High
Conifer, CO05-2022
Some College (No Degree) - Computer And Information Systems
Kent State University
Kent, OHSkills
- Customer assistance
- Professional appearance
- Reliability and punctuality
- Patience and empathy
- Time management
- Problem-solving
- Loss prevention awareness
- Analytical and critical thinking
- Teamwork and collaboration
- Relationship building
- Data entry/excel
- Self-Directed
- Communication
- Dependable and responsible
Accomplishments
- I have had the opportunity to work with Buena Vista Mountain Adventures to get AIRIE certified. During this, I learned safety and rescue procedures, and training. I also learned from this what it is to be a leader and to show responsibility towards others because I was given a leadership role during the trip.
- During my senior year of high school, I participated in DECA, placed very well, and was encouraged to try to move on further in DECA.
Affiliations
- In the past, I've volunteered at a homeless shelter to help donate, make, and serve food to the homeless in Cleveland, Ohio. I have also volunteered at a food bank, as well.
- I am also currently playing two team sports: basketball and soccer, at Kent State University.
References
References available upon request.
Timeline
Liquor Retail Worker/Clerk
Giant Eagle
09.2024 - 01.2025
Ski Patroller
Ski Santa Fe
10.2022 - 04.2023
High School Diploma -
Conifer High
Some College (No Degree) - Computer And Information Systems
Kent State University
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