Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hudson Kerns

Wylie,TX

Summary

Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lifeguard

Hawaiin Waters
05.2024 - 07.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.

DQ Team Member

Dairy Queen Grill & Chill
06.2023 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Managed orders and requests quickly to ensure customer satisfaction
  • Prepared ice cream (and other cold products) for customer orders and properly cleaned the ice cream machines
  • Tended to dine-in customers, bringing them their food and ensuring they received what they asked for
  • Assisted with inventory counts and stocking of merchandise.

Customer Service Cashier

Yen China Cafe
11.2021 - 05.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

High School Diploma -

Wylie East High School / Choice Academy
Wylie, TX
10-2024

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • Reliability and punctuality
  • Customer satisfaction
  • Patience and composure
  • Cash register operation
  • Guest services

Certification

  • CPR/AED Certification
  • Lifeguarding Certification

Timeline

Lifeguard

Hawaiin Waters
05.2024 - 07.2024

DQ Team Member

Dairy Queen Grill & Chill
06.2023 - 08.2023

Customer Service Cashier

Yen China Cafe
11.2021 - 05.2023

High School Diploma -

Wylie East High School / Choice Academy

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Hudson Kerns