Hudson Moudy
Altoona ,PA
Summary
Proven leader in retail and customer service, excelling in team leadership and POS system operation at Dollar General. Demonstrated ability to enhance customer satisfaction and loyalty, while mentoring staff for peak performance. Skilled in cash handling and sales training, achieving significant improvements in operational efficiency and customer engagement. Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
2
2
years of professional experience
Work History
Lead Sales Assoicate
Dollar General
10.2023 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained, coached, and mentored new sales associates for maximum performance.
- Developed and maintained knowledge of current sales and promotions.
Sales Associate
Hollister
08.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Prep Line Cook
Blair County Convention Center
12.2022 - 05.2023
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
Education
High School Diploma -
Altoona Area Highschool
Altoona06.2023
Skills
- Customer Service
- Retail Store Operations
- Cash Handling
- Team Leadership
- POS System Operation
- Staff Training and Development
- Pricing and Labeling
- Sales Training
Timeline
Lead Sales Assoicate
Dollar General
10.2023 - Current
Sales Associate
Hollister
08.2023 - 12.2023
Prep Line Cook
Blair County Convention Center
12.2022 - 05.2023
High School Diploma -
Altoona Area Highschool
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