Motivated and results-driven professional with experience in project management, customer service, business operations, and automotive sales support. Proven ability to manage client relationships, coordinate multiple projects simultaneously, and deliver solutions that meet customer needs while maintaining high standards of quality and professionalism. Experienced in estimating, scheduling, coordinating teams and resources, and ensuring projects are completed efficiently and on time. Strong background in building trust with clients, communicating effectively, solving problems in fast-paced environments, and adapting to changing priorities. Skilled in creating repair orders (ROs) and utilizing dealership management systems to support sales and service operations. Recognized for a strong work ethic, leadership, attention to detail, and a commitment to delivering exceptional customer experiences while fostering long-term professional relationships.