Summary
Overview
Work History
Education
Skills
Timeline
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Hudson Rutan

Olathe

Summary

Dynamic Front of House Team Member with proven expertise in customer satisfaction and menu memorization, honed at Chick-fil-A. Excelled in teamwork, quickly adapting to customer needs and efficiently resolving issues, ensuring top-notch service. Skilled in point of sale systems and known for exceptional attention to detail, significantly enhancing dining experiences.

Overview

2
2
years of professional experience

Work History

Front of House Team Member

Chick-fil-A
Shawnee
10.2024 - Current
  • Restocked necessary items like condiments, napkins, cutlery.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
  • Collaborated with kitchen staff to ensure timely delivery of all orders to customers.
  • Trained new front-of-house staff on policies, procedures, and customer service standards.
  • Filled soft drink cups and poured hot coffee and tea for patrons.

Front of House Team Member

Jarvys Shaved Ice
Lenexa
05.2023 - 08.2025
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Followed company uniform, performance and security policies with every job.
  • Serviced, cleaned and restocked restrooms.
  • Performed cash register duties, such as processing payments, issuing receipts and bagging purchases.
  • Obtained, moved and sorted products and materials.
  • Adapted to various customer needs, providing personalized bagging solutions.
  • Greeted customers warmly and answered any questions they had.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

High School Diploma -

Olathe Northwest High School
Olathe
05-2027

Skills

  • Customer satisfaction
  • Menu memorization
  • Time management
  • Teamwork and collaboration
  • Order taking
  • Quick Service
  • Point of sale
  • Attention to detail

Timeline

Front of House Team Member

Chick-fil-A
10.2024 - Current

Front of House Team Member

Jarvys Shaved Ice
05.2023 - 08.2025

High School Diploma -

Olathe Northwest High School

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Hudson Rutan