Hue Vang
Fresno,California
Summary
Proficient Staff Development Coordinator successful at developing robust training programs focused on employee onboarding and continuous professional development. Skilled program manager, work organizer and team leader with four years of related experience.
Seasoned training professional experienced in the Special Needs industry. Good at maintaining records, orienting new employees and supporting the recruitment process. Proficient in Microsoft Office.
Knowledgeable Staff Development Coordinator adept at planning and leading high-quality training programs to onboard new employees and enhance the knowledge and abilities of existing staff. Talented program manager, organizer and team leader with five years of progressive experience in the field.
Adept at developing and implementing successful training programs focused on improving performance, enhancing knowledge and developing employees. Well-organized and proactive with good communication and problem-solving abilities.
Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Staff Devolper
Community Vocational Services
Fresno, CA
09.2017 - Current
- Developed and delivered new hire training programs and continuous professional development.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Monitored employee performance to look for areas in need of improvement.
- Assisted with development of effective recruitment and hiring strategies.
- Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
- Developed conversion and system implementation plans.
- Translated technical concepts and information into terms parties could easily comprehend.
- Used interpersonal and communication skills in interactions, enriching team collaboration, customer relationships
- Worked closely with clients to establish specifications and system designs.
Behavioral Technician
Learning ARTS
Fresno, CA
09.2016 - 09.2017
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.
- Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
- Conducted therapeutic group sessions about life events and experiences with clients, establishing both short- and long-term goals.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Encouraged patients to discuss experiences in group and individual settings.
Cook
Teriyaki Don
Fresno, CA
09.2010 - 09.2016
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Ordered and received products and supplies to stock kitchen areas.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
High School Diploma -
Fresno City College
Fresno, CA07.2009
Skills
- Supervisor Skills Training
- New Staff Training
- Staff Meetings
- Strong Communication and Interpersonal Skills
- Orientation Sessions
- Performance Evaluation and Optimization
Accomplishments
- Supervised team of 22 staff members.
- Used Microsoft Office to organize a year's work in individual and personal folders for staff members
- Documented and resolved peer conflict issues which led to higher productivity
Languages
Hmong
Native or Bilingual
Timeline
Staff Devolper
Community Vocational Services
09.2017 - Current
Behavioral Technician
Learning ARTS
09.2016 - 09.2017
Cook
Teriyaki Don
09.2010 - 09.2016
High School Diploma -
Fresno City College
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