Huey Aupont
Brooklyn,NY
Summary
Dedicated Care Coordinator with 5+ years of experience in housing navigation, case management, and supportive services. Skilled in conducting SCN screenings, developing individualized care plans, and connecting clients to critical resources. Adept at leading teams, mentoring staff, and ensuring compliance with health home and Medicaid standards. Passionate about advocating for underserved populations and fostering sustainable housing solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care Coordinator
Fountain House
11.2023 - Current
- Coordinate care for a caseload of 40+ members, ensuring timely access to medical, psychiatric, and housing services.
- Collaborate with interdisciplinary teams to create and monitor individualized care plans.
- Mentor new staff on documentation standards, engagement strategies, and client advocacy.
- Maintain accurate reporting in electronic health record systems to ensure compliance with state and agency standards.
- Conduct biopsychosocial assessments and develop care plans aligned with member goals and clinical needs.
- Used company software and databases to maintain records of services performed and patient conditions.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Housing Specialist
The Salvation Army
06.2022 - 11.2023
- Assisted 40+ clients in securing stable housing, with a focus on landlord mediation and subsidy program navigation.
- Guided clients through housing applications, interviews, and lease signings, achieving a 75% placement rate.
- Partnered with social service providers to address barriers such as mental health, substance use, and financial instability.
- Trained interns on intake processes, client engagement, and housing program eligibility requirements.
Supervisor
Arrow Security
01.2021 - 12.2022
- Oversaw daily security operations at a busy hotel, ensuring the safety of hundreds of guests, staff, and visitors while protecting property valued at $20M+.
- Managed, scheduled, and trained a team of 12 security guards, increasing efficiency and shift reliability by 20%.
- Conducted routine patrols and monitored surveillance systems, leading to a noticeable reduction in guest complaints and security incidents.
- Maintained full compliance with security protocols, appearance standards, and guest service expectations.
- Coordinated response efforts with hotel management and emergency services, achieving a 100% record of incident resolution without guest harm or property loss.
Case Manager
The Salvation Army
01.2022 - 06.2022
- Delivered case management services to individuals and families facing housing insecurity.
- Assisted clients in navigating Section 8, supportive housing, and subsidy programs to secure stable housing.
- Provided crisis intervention and advocacy to address barriers including mental health, substance use, and financial hardship.
- Maintained ongoing case notes, service plans, and outcomes tracking to ensure accountability.
- Facilitated case conferences with service providers to coordinate holistic support.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed and implemented comprehensive case management plans to address client needs and goals.
HR Intern
The Borgen project
09.2020 - 01.2021
- Updated job postings by revamping different job descriptions offered on different university websites. Utilized social networks to find qualified candidates.
- Designed and curated presentations informing peers of employment, volunteer, and fundraising opportunities offered by the Borgen Project.
- Reviewed prescreening questions and conducted interviews for potential candidates.
- Collaborated with the team by implementing campaigns to secure the fundraising goal of $500.
- Assisted with advocacy efforts, by emailing and calling Congress, writing letters to the president, contacting.
Education
B.A. - Political Science And Anthropology
Brooklyn College
Brooklyn, NY01.2021
Skills
- Care Coordination & Service Planning
- Medicaid Billing & Documentation
- Affordable
- Housing Navigation
- Incident Reporting & Surveillance
- Microsoft Office (Excel, Word,PowerPoint)
- Client Database Management
- Security Operations & Team Supervision
- Conflict Resolution & Crisis Response
- Strong Interpersonal and Communication Skills
- Leadership and Team Motivation
- Adaptable and Solution-Oriented
Certification
- First Aid/CPR Certified
Languages
Haitian Creole
Limited Working
Timeline
Care Coordinator
Fountain House
11.2023 - Current
Housing Specialist
The Salvation Army
06.2022 - 11.2023
Case Manager
The Salvation Army
01.2022 - 06.2022
Supervisor
Arrow Security
01.2021 - 12.2022
HR Intern
The Borgen project
09.2020 - 01.2021
B.A. - Political Science And Anthropology
Brooklyn College
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