Dynamic professional with extensive experience as a Reserve Deputy Sheriff at Richland Parish Sheriff Dept, excelling in relationship building and firearms proficiency. Proven track record in public event security and accident investigation, fostering community trust while ensuring safety. Recognized for effective communication and leadership in high-pressure environments.
Overview
38
38
years of professional experience
Work History
Reserve Deputy Sheriff
Richland Parish Sheriff Dept
07.2016 - Current
Developed positive relationships within the community through participation in events and programs, fostering trust between citizens and law enforcement agencies.
Participated in training exercises to ensure readiness for various emergency scenarios including active shooter situations or natural disasters.
Supported federal, state, and local agencies during joint operations or mutual aid requests.
Provided support during high-risk operations, ensuring the safety of fellow officers and civilians.
Participated in warrant service operations alongside fellow deputies, ensuring suspect apprehension without incident.
Assisted in the planning and execution of large-scale events such as parades or festivals, ensuring public safety and crowd control.
Conducted thorough searches of vehicles, residences, or persons when warranted by probable cause or search warrants, resulting in the seizure of illegal items or contraband.
Maintained proficiency with firearms through regular trainings at shooting ranges both on-and off-duty hours.
Responded to emergency calls to provide assistance to citizens in need.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Conducted searches of individuals, vehicles and premises.
Monitored crowded public areas and events to mitigate risk and promote safety.
Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Monitored criminal activity in community to identify suspicious activity.
provided courtroom security and monitored movement of inmates in and out of courtroom,
Owner and General Manager
Randy's Body Shop Towing & Recovery
08.1998 - 06.2023
Oversaw financial management, including budgeting, forecasting, and expense tracking.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Improved team productivity by introducing innovative project management tools and techniques.
Managed purchasing, sales, marketing and customer account operations efficiently.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained and guided team members to maintain high productivity and performance metrics.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Streamlined communication processes, resulting in improved cross-department collaboration.
Mentored and trained managers, fostering leadership skills within the organization.
Optimized budget allocation to maximize resource utilization and operational effectiveness.
Conducted regular performance reviews, ensuring alignment with organizational goals.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget implementations, employee evaluations, and contract details.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Commercial Sales Specialist
Auto Zone Auto Parts
01.1995 - 08.1998
Trained and mentored junior sales staff, fostering a collaborative team environment.
Established long-term relationships with key clients, enhancing customer loyalty and retention rates.
Conducted competitive analysis, informing pricing strategies and promotional initiatives.
Exceeded quarterly sales targets consistently through proactive outreach and strategic planning.
Boosted revenue with targeted marketing strategies for commercial products and services.
Developed long-term relationships with clients, resulting in repeat business and referrals.
Increased client satisfaction by providing exceptional customer service and addressing commercial sales inquiries.
Trained junior staff on sales techniques, product knowledge, and industry best practices.
Collaborated with internal teams to ensure efficient delivery of products and services to commercial clients.
Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
Built relationships with customers and community to promote long term business growth.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Set and achieved company defined sales goals.
Negotiated prices, terms of sales and service agreements.
Informed customers of promotions to increase sales productivity and volume.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Developed and maintained strong working relationships with professionals within assigned territory.
Achieved or exceeded company-defined sales quotas.
Maintained current knowledge of evolving changes in marketplace.
Met existing customers to review current services and expand sales opportunities.
Kept detailed records of daily activities through online customer database.
Developed, maintained and utilized diverse client base.
Trained new employees on customer service, money handling and organizing strategies.
Monitored service after sale and implemented quick and effective problem resolutions.
Sergeant
United States Marine Corps
03.1987 - 03.1993
Primary Military Occupation Specialty was Aviation Ordnance. Duties included security and functionality of weapons systems on Cobra, Huey and CH-53 helicopters.
Served in Combat Zone in Southwest Asia during operation Desert Shield with HMH-461 helicopter squadron.
participated in Operation "Top Kick" off coast of Columbia , South America
Decorations & medals include Meritorious Unit Commendation, Good Conduct Medal (2nd award), National Defense Service Medal, Joint Meritorious Unit Award, Humanitarian Service Medal, Southwest Asia Service Medal and Navy Commendation.