Summary
Overview
Work History
Education
Skills
Timeline
Generic

HUEY JOHNSON

BONIFAY,FL

Summary

Experienced Shop Manager with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in employee management and budgeting, I successfully implemented process improvements that reduced downtime and optimized inventory levels. A strong leader, I foster team development while ensuring adherence to health and safety standards.

Experienced with managing shop operations and team supervision. Utilizes strategic planning to improve operational efficiency and customer satisfaction. Track record of effective inventory control and staff development.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Shop Manager

Pilgrim Pride
06.2009 - 09.2025
  • Oversaw daily shop operations, ensuring adherence to safety and quality standards.
  • Managed inventory levels, coordinating with suppliers for timely restocking.
  • Trained and mentored staff on operational procedures and customer service techniques.
  • Implemented process improvements that enhanced workflow efficiency and reduced downtime.
  • Resolved customer complaints, maintaining high satisfaction levels through effective communication.
  • Scheduled staff shifts, optimizing workforce allocation to meet peak demand periods.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
  • Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
  • Managed budgeting and financial planning, maintaining healthy cash flow.
  • Implemented safety protocols, ensuring secure environment for both staff and customers.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Technician In Charge

Ryder Transportation
11.1999 - 06.2009
  • Operated and maintained diagnostic equipment to ensure optimal performance and accurate results.
  • Collaborated with cross-functional teams to resolve technical issues and enhance system reliability.
  • Trained junior technicians on equipment usage, safety protocols, and troubleshooting techniques.
  • Implemented process improvements that reduced downtime and enhanced operational efficiency.
  • Analyzed system performance data to identify trends and recommend corrective actions.
  • Oversaw inventory management of tools and supplies, ensuring availability for operational needs.
  • Led root cause analysis initiatives to prevent recurring equipment failures and improve service delivery.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Tested systems, noting issues and completing preventive maintenance.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Managed maintenance activities, supervised staff, and inspected equipment.

Education

No Degree -

Enterprise High School
Enterprise, LA

Skills

  • Customer service
  • Employee management
  • Health and safety
  • Invoicing
  • Employee scheduling
  • Task Management
  • Budgeting
  • Vendor engagement
  • Team leadership
  • Inventory management
  • Operations management
  • Staff management

Timeline

Shop Manager

Pilgrim Pride
06.2009 - 09.2025

Technician In Charge

Ryder Transportation
11.1999 - 06.2009

No Degree -

Enterprise High School

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HUEY JOHNSON