Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Huff Johvel Becera

2611 QABIS, 7462 AL YARMUK RIYADH,SAUDI ARABIA

Summary

Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.

Overview

13
13
years of professional experience

Work History

Barista/Barista Trainer

McDonald’s McCafe - Al Khobar Branch
Al Khobar, Saudi Arabia
10.2019 - Current
  • Described menu items to customers and suggested appealing products.
  • Checked brewing equipment for proper functionality.
  • Established and adjusted ordering parameters to manage inventory.
  • Supervised and trained baristas to ensure adherence to company policies and procedures.
  • Utilized POS system to receive and process customer payments.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Prepared and served hot or cold beverages.
  • Ordered and received supplies to restock beverage items.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Supported highest standards of conduct and service to support company reputation.

Waiter/Cashier

Inato Lang Restaurant (Local)
Dakota City, Zamboanga Del Norte, Philippines
03.2015 - 05.2017
  • Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
  • Communicate efficiently with the kitchen staff to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
  • Arrange table set-ups before and after each customer according to the brand’s set standards.
  • Make sure that providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the supervisor.
  • Utilized POS system to receive and process customer payments.

Lead Barista/Store Supervisor

Beans and Browze Peace Cream (Local)
Dapitan City, Zamboanga Del Norte, Philippines
03.2011 - 07.2013
  • Provided coaching and feedback to staff members regarding performance expectations.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Collaborated with management team to develop new strategies for increasing sales and profits.
  • Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
  • Ordered supplies, equipment and ingredients as needed.
  • Ordered and received supplies to restock beverage items.
  • Supervised and trained baristas to ensure adherence to company policies and procedures.

Education

Care Giving - Care Giving

Jose Rizal Memorial State University
Dapitan City, Zamboanga Del Norte Philippines
04-2011

Skills

  • Speedy and Efficient
  • Friendly and Outgoing
  • Positive and Professional
  • Exceptional Customer Service
  • Coffee Expertise
  • Up-Selling

Languages

English
Professional
Tagalog
Professional
Arabic
Limited

References

References available upon request.

Timeline

Barista/Barista Trainer

McDonald’s McCafe - Al Khobar Branch
10.2019 - Current

Waiter/Cashier

Inato Lang Restaurant (Local)
03.2015 - 05.2017

Lead Barista/Store Supervisor

Beans and Browze Peace Cream (Local)
03.2011 - 07.2013

Care Giving - Care Giving

Jose Rizal Memorial State University

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Huff Johvel Becera