Hugh Cassidy, III
Mandeville,Louisiana
Summary
Experienced healthcare administrator with a proven track record of excellence in areas of business development, team building, regulatory compliance, and disaster management. Seeking a new and exciting challenge to further utilize skills and expertise. Committed to delivering high-quality healthcare services and improving operational efficiency. Adept at fostering collaborative relationships with stakeholders and implementing strategic initiatives to drive organizational growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Special Assistant
John P. Hamide, MD
10.2017 - 08.2024
- Provide financial and operational consulting and support for Dr. John P. Hamide and three imaging centers, multiple medical office buildings and an interventional pain management clinic and owned and operated by Dr. Hamide and located throughout the metropolitan New Orleans area.
Clinic Director
LSU Healthcare Network
04.2015 - 10.2017
- Responsible for the management of four medical practices for 25 Physician faculty members of the LSU School of Medicine
- Supervise a staff of 12 Nurses, 8 Medical Assistants, an X-Ray Tech, an EMG Tech, an Echo Tech, a Physician Assistant, a Nurse Practitioner and 9 PSRs
- Responsible for ensuring the delivery of quality care along multiple service lines from Orthopedic Surgery & Sports Medicine to Cardiology, Pulmonology, Neurology, Nephrology, Rheumatology, Immunology, Internal Medicine and Cardiothoracic Surgery
- Responsible for controlling costs, maintaining sufficient inventory of medical supplies, drugs and DME, maintaining proper staffing levels and keeping all medical equipment properly working, serviced and calibrated
- Served on the LSUHN Quality Council, Safety Committee and Telemedicine Committee
Administrator
United Medical Rehabilitation Hospital
11.2010 - 04.2015
- Responsible for the entire operation of this 26-bed Inpatient Rehab Hospital
- Supervised a staff of 11 department heads and over 50 Therapists (PT/OT/ST), Nurses & Nurse Aides
- Within 90 days of being named Administrator, we increased UMRH’s census by 52% over the previous quarter
- In the same period, UMRH saw a decrease of over 63% in the number of deficiencies on its Annual DHH Survey as compared to the prior Annual Survey
- Served as a member of the Governing Board, the Performance Improvement Committee, Professional Practices Committee and Medical Executive Committee while reporting directly to the owner
Administrator
Marrero Healthcare Center
01.2009 - 11.2010
- Responsible for the entire operation of this 134-bed Skilled Nursing Facility
- Supervised a staff of 13 department heads and over 100 line employees
- In two years as Administrator, my team implemented programs to improve patient care, customer service, employee morale and attendance
- We also put in place systems to control operating expenses and overtime, resulting in significant improvement in patient care, overall satisfaction and survey results as well as improved financial performance and reputation within the healthcare community
- Honored as the Most Clinically Improved Facility in Nexion’s Louisiana Region for 2009
- Won 1st Place honors in a Louisiana Region competition for increasing Medicare census
- Honored as Nexion’s Medicare Facility of the Year in 2010
Administrator
Northshore Living Center
07.2007 - 01.2009
- Responsible for the entire operation of this 120-bed Skilled Nursing Facility with special emphasis on financial and compliance related issues
- Supervised a staff of 13 department heads and over 100 line employees
- In my first year as Administrator my staff and I increased the average daily census from 78.6 residents (from Jan through Jul) to 83.1 (from Aug to Dec) – an increase of 4.5 residents per day
- Improved DHH survey results from 25 deficiencies in 2007 to just 5 in 2008
- Improved cash flow from less than $12K from January through July 2007 to over $290K from August through December 2007
- Developed a website (www.northshorelivingcenter.com)
- Organized the completion of a comprehensive renovation with a cost of over $1 million
- Lobbied the passage of legislation, which increased NLC’s capacity from 86 beds to 120 beds
Administrator
Good Samaritan Living Center
03.2003 - 07.2007
- Responsible for the entire operation of this 84-bed Skilled Nursing Facility
- Supervised a staff of 8 department heads and 75 line staff
- In my first 2 years as Administrator my staff and I increased census from an average of 62 residents in 2004 to full capacity status (84) in 2007
- Improved DHH survey results from 13 deficiencies in 2004 to just 5 in 2006 (all Level 2)
- Went from a loss of nearly $40,000 in 2004 to a profit of over $290,000 in 2006
- Completed over $440,000 in capital improvements without incurring any debt
- Paid off (ahead of schedule) over $58,000 in debt inherited from my predecessor
- Negotiated a new liability insurance policy for an annual savings of over $40,000
- Lobbied the passage of legislation which awarded GSLC a Capital Outlay of $90,000 for acquiring a generator powerful enough to energize the entire building in times of disaster
- Wrote and published the company website (www.goodsamlivingcenter.com) as well as it's Employee Handbook and Disaster Plan
Education
Bachelors -
Louisiana State University
Baton Rouge, Louisiana08-1986
Skills
- Employee Supervision
- Executive Support
- Employee Recruitment, Development & Retention
- Verbal and written communication
- Relationship Building
- Microsoft Office Suite
- Quality Assurance
- Strategic Planning
- Customer Relationship Management
- Team building
- Problem-Solving
- Expert in Disaster Management
Certification
- Louisiana Board of Examiners of Nursing Facility Administrators, NFA License #2624, no longer active
- Texas Department of Aging & Disability Services, NFA License #10073, no longer active
References
- John P. Hamide, MD, P. O. Box 6022, Metairie, LA, 70009, 504-201-2400, jphamide1@cox.net
- Brian Fath, 26157 Via del San Francesco, Daphne, AL, 36526, 504-616-9710, brian.fath@me.com
Accomplishments
Every healthcare facility I ever managed, enjoyed improved scores from DHH and CMS in Annual Survey results for patient care and regulatory compliance. In addition, every facility enjoyed increased profits and higher Medicare Star Ratings during my term at the helm.
In the aftermath of Hurricane Katrina, I was able to convince the Louisiana Legislature to provide funding for a generator large enough to energize the entire building of the not-for-profit nursing facility where I was serving as Administrator, ensuring that our residents would never again have to suffer from dehydration and sweltering heat in the aftermath of future storms. After hearing my testimony, and seeing the validity of my request, the legislature decided to put into place a grant program that would provide the same funding for ANY nursing facility located below the I-10 / I-12 corridor. So, because of my ability to "think outside the box" and willingness to ask for something no one had ever requested before, I was able to improve the living conditions of thousands of seniors all across South Louisiana. This is the achievement of which I am most proud.
Timeline
Special Assistant
John P. Hamide, MD
10.2017 - 08.2024
Clinic Director
LSU Healthcare Network
04.2015 - 10.2017
Administrator
United Medical Rehabilitation Hospital
11.2010 - 04.2015
Administrator
Marrero Healthcare Center
01.2009 - 11.2010
Administrator
Northshore Living Center
07.2007 - 01.2009
Administrator
Good Samaritan Living Center
03.2003 - 07.2007
Bachelors -
Louisiana State University
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