Hugh Crowley

• Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
• Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
• Gathered cost and material data for accurate and up-to-date information on material and labor costs.
• Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
• Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
• Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
• Conducted thorough site visits to gather essential information for precise estimates, minimizing potential change orders during construction phases.
• Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
• Attended project meetings to provide updates and insights on project costs.
• Managed projects from procurement to commission.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Improved safety procedures to create safe working conditions for workers.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

. Managed and motivated employees to be productive and engaged in work.

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Improved safety procedures to create safe working conditions for workers.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Managed senior-level personnel working in marketing and sales capacities.

• Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
• Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
• Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
• Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
• Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
• Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
• Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Maintained a safe working environment through adherence to safety protocols and regular site inspections.
• Ensured timely completion of projects with effective time management and prioritization of tasks.
• Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
• Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
• Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
• Evaluated incoming materials for quality and amounts ordered.
• Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
• Verified completed projects met approved time, quality, and cost estimates.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Maintained a safe working environment through adherence to safety protocols and regular site inspections.
• Ensured timely completion of projects with effective time management and prioritization of tasks.
• Coordinated with other trades on the job site to ensure seamless workflow, avoiding delays or conflicts in scheduling.
• Reduced material waste by implementing precise measuring methods and optimizing material utilization strategies.
• Collaborated with engineers during the design phase to suggest modifications that resulted in cost savings and improved functionality.
• Mentored junior staff members on industry best practices, fostering professional growth within the team.
• Developed innovative solutions to complex problems encountered during projects that led to successful outcomes despite challenges faced.

• Continuously updated knowledge of industry trends, new technologies, and best practices through ongoing professional development.
• Ensured safety compliance with company policies, industry standards, and OSHA regulations during all installations and repairs.
• Demonstrated expertise in a wide range of technical systems, allowing for seamless integration into diverse work environments.
• Managed equipment inventory, ensuring the availability of necessary parts and supplies for timely installations and repairs.
• Enhanced customer satisfaction by efficiently installing and servicing various technical equipment.
• Minimized return visits by performing thorough quality checks after completing each installation or repair job.
• Contributed to company growth by upselling additional services and products when applicable during customer interactions.
• Elevated operational efficiency by utilizing advanced diagnostic tools to quickly identify system issues and implement effective solutions.
• Exceeded customer expectations with timely completion of complex installation projects while adhering to budget constraints.
• Consistently met or exceeded performance metrics including response times, first-time fix rates, and overall customer satisfaction scores.
• Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
• Installed and configured new equipment and systems according to company standards.

• Continuously updated knowledge of industry trends, new technologies, and best practices through ongoing professional development.
• Elevated operational efficiency by utilizing advanced diagnostic tools to quickly identify system issues and implement effective solutions.
• Maximized system performance with routine preventive maintenance procedures for clients'' equipment.
• Consistently met or exceeded performance metrics including response times, first-time fix rates, and overall customer satisfaction scores.
• Contributed to company growth by upselling additional services and products when applicable during customer interactions.
• Reduced downtime for clients by promptly diagnosing and repairing system malfunctions.
• Maintained a clean and organized workspace, adhering to company guidelines for safety and professionalism at all times.
• Minimized return visits by performing thorough quality checks after completing each installation or repair job.
• Followed all company guidelines regarding safety procedures when out in field.
• Performed routine maintenance on HVAC systems to alleviate issues.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Liaised with internal departments to optimize productivity and efficiency.
• Measured and Installed New and Retrofit duct for new systems installed

Started with this company as an HVAC Jr Mechanic and worked my way up to a lead mechanic within 1 year proving myself to be a Great Asset to this company.

• Evaluated vehicle systems and components to identify functionality issues and troubleshoot failures.
• Improved customer satisfaction by providing timely and accurate diagnoses of mechanical issues.
• Increased shop efficiency by maintaining a clean and organized work environment.
• Ensured proper documentation of all repairs, adhering to company policies and regulatory requirements for recordkeeping purposes.
• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.