Summary
Overview
Work History
Education
Skills
Timeline
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Hugh Curtis

RANCHO CUCAMONGA,California

Summary

Dynamic operations manager with a proven track record at Harvest CO, enhancing efficiency and driving revenue growth. Skilled in budget development and talent development, I excel in client service and project management, establishing processes that optimize supply chains and foster team performance. Committed to delivering exceptional results and mentoring staff for success.

Overview

14
14
years of professional experience

Work History

Owner/Operations Manager

Harvest CO
03.2021 - 03.2025
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Increased profit by streamlining operations.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Trained and guided team members to maintain high productivity and performance metrics.

File Clerk

Epic Estate Plans
08.2016 - 02.2021
  • Maintained physical and computer-based filing systems.
  • Examined, categorized, and sorted incoming documents.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Compiled and inventoried documents for archival.

Worker

Clean Exhaust Systems
11.2010 - 06.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked fast to complete tasks and meet daily deadlines.
  • Reported defective products or machinery to supervisor.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned Grease from kitchen exhaust systems

Education

No Degree - Biological And Physical Sciences

Citrus College
Glendora, CA

High School Diploma -

Glendora High School
Glendora, CA
06-1991

Skills

  • Marketing tactics
  • Social media control
  • Budget development
  • Hiring and staffing
  • Business launch
  • Client service
  • Quality management systems
  • Verbal and written communication
  • Talent development
  • Market trend awareness
  • Consulting
  • Project management
  • Supply chain optimization

Timeline

Owner/Operations Manager

Harvest CO
03.2021 - 03.2025

File Clerk

Epic Estate Plans
08.2016 - 02.2021

Worker

Clean Exhaust Systems
11.2010 - 06.2016

No Degree - Biological And Physical Sciences

Citrus College

High School Diploma -

Glendora High School

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Hugh Curtis