Hugh Goulding
Kenner,LA
Overview
13
13
years of professional experience
Work History
Vacuum Truck Operator
Breauxvac Environmental Services
Marrero, LA
07.2020 - 05.2021
- Fastened chains, straps, covers and binders to secure load during transit.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Completed preventive maintenance checks and basic repairs to vehicles.
Service Manager
Vacuum Truck Sales & Service
Richland, Mississippi
09.2007 - 04.2020
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Trained [Number] less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
- Followed up with customers during and after installations to verify satisfaction.
- Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
Skills
- Inquiry Response
- Basic Repairs
- Customer Orders
- Safety Best Practices
- Customer Needs Assessments
Timeline
Vacuum Truck Operator
Breauxvac Environmental Services
07.2020 - 05.2021
Service Manager
Vacuum Truck Sales & Service
09.2007 - 04.2020