Hugo Arias
Miami
Summary
Dynamic professional with a proven track record at Triton Logistics, excelling in logistics coordination and customer service leadership. Spearheaded initiatives that enhanced operational efficiency and increased customer satisfaction. Adept at compliance analysis and project management, consistently driving cost control and process improvements to achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Price Analyst / Sales Manager
Triton Logistics
Miami
03.2019 - 02.2024
- Developed and executed improvement plans aligned with organizational goals, enhancing operational efficiency.
- Produced forecasting reports and ad-hoc analyses to support strategic decision-making.
- Led acquisition initiatives, identifying cost and revenue synergies to support organizational integration.
- Increased customer satisfaction by analyzing feedback trends and implementing targeted service improvements.
Owner
Latamex
Miami
03.2014 - 03.2018
- Oversaw daily business operations, ensuring high service standards and resolving escalated customer issues.
- Ensured compliance with regulatory and policy changes, adjusting operations to maintain business continuity.
- Negotiated vendor contracts to reduce costs and improve profitability.
Education
BBA - Business Administration
Ucamaima
Dominican Republic09.1986
Skills
- Logistics Coordination
- Compliance Analysis
- Project Management
- Cost Control & Budget Optimization
- Process Improvement
- Customer Service Leadership
- Strong Verbal Communication
- Computer & Reporting Skills
Timeline
Price Analyst / Sales Manager
Triton Logistics
03.2019 - 02.2024
Owner
Latamex
03.2014 - 03.2018
BBA - Business Administration
Ucamaima