Hugo Cardenas-Jimenez
Oak Forest,IL
Summary
Hardworking employee enthusiastic about learning Train Service Employee/ Conductor field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CDL Class A Driver
Intermodal Carlos Express Inc.
02.2023 - 05.2023
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Customer Service Supervisor
Lifetime
01.2019 - 08.2021
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Service Technician
McCauley Mechanical Construction
07.2017 - 08.2018
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and repaired problems with electrical and mechanical systems.
Non- Commissioned Officer/ Corporal
United States Marine Corps
06.2013 - 06.2017
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
No Degree - CDL Class A
Star Truck Driving School
9555 S 78th Ave, Hickory Hills, IL 6045702.2023
High School Diploma -
Oak Forest High School
15201 Central Ave, Oak Forest, IL 6045205.2012
Skills
- Coupling and Uncoupling
- Delivery and Trip Logs
- Word Processing
- Logistics Planning
- Operating Hydraulics
- Dry Vans
- Forklift Operation
- Managing Incidents
- Vehicle Safety
- Vehicle Checklists
- Air Brake Certification
- Vehicle Inspection
Certification
- Licensed CDL Class A
- First Aid/CPR Certified
- Licensed Forklift Operator
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CDL Class A Driver
Intermodal Carlos Express Inc.
02.2023 - 05.2023
Customer Service Supervisor
Lifetime
01.2019 - 08.2021
Service Technician
McCauley Mechanical Construction
07.2017 - 08.2018
Non- Commissioned Officer/ Corporal
United States Marine Corps
06.2013 - 06.2017
No Degree - CDL Class A
Star Truck Driving School
High School Diploma -
Oak Forest High School
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