Hugo Cardenas-Jimenez
Oak Forest,IL
Summary
Hardworking employee enthusiastic about learning Train Service Employee/ Conductor field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CDL Class A Driver
Intermodal Carlos Express Inc.
717 STONEBRIDGE RD FRANKFORT, IL 60423
02.2023 - 05.2023
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Customer Service Supervisor
Lifetime
16333 South La Grange Road, Orland Park, IL 60467
01.2019 - 08.2021
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Service Technician
McCauley Mechanical Construction
8787 S 78th Ave, Bridgeview, IL 60455
07.2017 - 08.2018
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and repaired problems with electrical and mechanical systems.
Non- Commissioned Officer/ Corporal
United States Marine Corps
Camp Pendleton, CA
06.2013 - 06.2017
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
No Degree - CDL Class A
Star Truck Driving School
9555 S 78th Ave, Hickory Hills, IL 6045702.2023
High School Diploma -
Oak Forest High School
15201 Central Ave, Oak Forest, IL 6045205.2012
Skills
- Coupling and Uncoupling
- Delivery and Trip Logs
- Word Processing
- Logistics Planning
- Operating Hydraulics
- Dry Vans
- Forklift Operation
- Managing Incidents
- Vehicle Safety
- Vehicle Checklists
- Air Brake Certification
- Vehicle Inspection
Certification
- Licensed CDL Class A
- First Aid/CPR Certified
- Licensed Forklift Operator
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CDL Class A Driver
Intermodal Carlos Express Inc.
02.2023 - 05.2023
Customer Service Supervisor
Lifetime
01.2019 - 08.2021
Service Technician
McCauley Mechanical Construction
07.2017 - 08.2018
Non- Commissioned Officer/ Corporal
United States Marine Corps
06.2013 - 06.2017
No Degree - CDL Class A
Star Truck Driving School
High School Diploma -
Oak Forest High School