Hugo Carneiro
Dayton,OH
Summary
Friendly Host and Server Assistant with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Overview
1
1
year of professional experience
Work History
Assistant Server
Brio Italian Grille
12.2022 - 02.2023
- Enhanced customer satisfaction by providing timely and attentive service to guests.
- Assisted servers in managing multiple tables efficiently, ensuring prompt delivery of orders.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Contributed to increased table turnover by quickly clearing and resetting tables after guests'' departure.
Host
Brio Italian Grille
08.2022 - 01.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
Master of Arts - Cultural Studies
FEDERAL RURAL UNIVERSITY OF PERNAMBUCO
PERNAMBUCO, BRAZIL.03.2024
Bachelor of Arts - Portuguese Literature
UNIVERSITY OF PERNAMBUCO - UPE
PE, BRAZIL12.2008
Skills
- Order Taking
- Professional Appearance
- Interpersonal Skills
- Organizational Skills
- Menu Knowledge
- Table Setting
- Multitasking Abilities
- Reservation Handling
- Customer Service
- POS System Operation
Languages
English
Professional Working
Spanish
Limited Working
Portuguese
Native or Bilingual
French
Elementary
Timeline
Assistant Server
Brio Italian Grille
12.2022 - 02.2023
Host
Brio Italian Grille
08.2022 - 01.2023
Master of Arts - Cultural Studies
FEDERAL RURAL UNIVERSITY OF PERNAMBUCO
Bachelor of Arts - Portuguese Literature
UNIVERSITY OF PERNAMBUCO - UPE
Similar Profiles
Alejandro SanchezAlejandro Sanchez
Server at Brio Italian GrilleServer at Brio Italian Grille
Jaden CioffreJaden Cioffre
Server at Brio Italian GrilleServer at Brio Italian Grille
Isaiah MooreIsaiah Moore
Server at Brio Italian GrilleServer at Brio Italian Grille