Hugo Cruz
Lawrence,MA
Summary
A motivated and dependable incoming college student with a two-year certificate in Information Technology and experience in retail customer service. Strong communication, problem-solving, and teamwork skills with the ability to learn new technologies and adapt quickly in changing environments.
Energetic and reliable, with proven ability to maintain accuracy and efficiency in fast-paced environments. Familiar with inventory management principles and adept at operating warehouse equipment. Dedicated to ensuring smooth operations and achieving organizational goals.
Offering a positive attitude and readiness to learn and grow in a warehouse settingng, a basic understanding of inventory control and safe material handling practices, coupled with strong organizational skills. Ready to use and develop teamwork and problem-solving skills.
Overview
1
1
Language
1
1
year of professional experience
Work History
Warehouse Associate
Century Box
45 Chase Street
02.2026 - 08.2026
- Operated forklifts and pallet jacks to transport goods efficiently within the warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Assisted in loading and unloading shipments, ensuring proper handling of materials.
- Followed safety protocols to maintain a secure working environment for all staff.
- Collaborated with team members to streamline packaging and shipping processes.
- Managed warehouse operations and verified proper shipment procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Organized storage areas to optimize space utilization and facilitate easy access to products.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Seasonal Retail Associate / Cashier
JCPenney
Salem, NH
12.2025 - 05.2026
- Guided customers through purchases, returns, and inquiries, ensuring high-quality customer service.
- Assisted customers with purchases, returns, and general inquiries while providing excellent customer service.
- Leveraged knowledge of store promotions, products, and policies to enhance customer assistance.
- Coordinated with team members to optimize store operations and foster a welcoming shopping environment.
- Maintained a clean, organized, and safe work environment.
- [The Mall at Rockingham Park, Salem, NH ]
Education
High School Diploma - Incoming College Student
Northern Essex Community College
Lawrence, MA09-2026
Information Technology Certificate - undefined
Greater Lawrence Technical School After School Program
LawrenceHigh School Diploma - undefined
Lawrence High School
06-2026
Skills
- Inventory Management
- Logistics Coordination
- Material Handling
- Safety Compliance
- Workspace organization
- Time management
- Fast-paced multitasking
- Team Collaboration
- Attention to Detail
- Quick adaptability
- Communication Skills
- Guest assistance
- Problem-solving
- Warehouse safety
- Shipping and receiving
- Warehouse operations
- Forklift operations
Languages
Spanish
Full Professional
Timeline
Warehouse Associate
Century Box
02.2026 - 08.2026
Seasonal Retail Associate / Cashier
JCPenney
12.2025 - 05.2026
High School Diploma - undefined
Lawrence High School
Information Technology Certificate - undefined
Greater Lawrence Technical School After School Program
High School Diploma - Incoming College Student
Northern Essex Community College