Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hugo De Jesus Duran Sanchez

Orlando,FL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

10
10
years of professional experience

Work History

Manager of Operations

Funtimes Orlando
08.2022 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Driver

Uber And Lyft
05.2019 - 08.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.

Counter Sales Representative

Quality Pool
12.2018 - 05.2019
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Achieved personal sales goals with great upselling and cross-selling abilities.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Finalized sales by completing payments and required paperwork.
  • Welcomed customers and offered immediate assistance in line with business policies.
  • Documented orders in computer system with general conditions and special customer requirements.
  • Managed rentals and returns processes for diverse customers.

Sales Associate

Royal Prestige
01.2018 - 11.2018
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Manager

Ferreherramientas CA
10.2015 - 05.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Sales Manager's Assistant

Ferreherramientas CA
03.2013 - 10.2015
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

Associate of Business Administration - Bussines

Valle of Momboy University
Valera, Venezuela
01.2013

Skills

  • Annual Budgets
  • Marketing Campaigns
  • Business Operations
  • Operational Standards
  • Risk Analysis
  • Safety Awareness
  • Strategic Vision

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Manager of Operations

Funtimes Orlando
08.2022 - Current

Driver

Uber And Lyft
05.2019 - 08.2022

Counter Sales Representative

Quality Pool
12.2018 - 05.2019

Sales Associate

Royal Prestige
01.2018 - 11.2018

Sales Manager

Ferreherramientas CA
10.2015 - 05.2017

Sales Manager's Assistant

Ferreherramientas CA
03.2013 - 10.2015

Associate of Business Administration - Bussines

Valle of Momboy University
Hugo De Jesus Duran Sanchez