HUGO E. SALTOS
Business Analyst
Beaumont,CA
Summary
Analytical professional: currently pursuing Business Intelligence Analysis Certification complemented by hands-on experience in business/data analyses, process improvement, project management, and team leadership. Skilled in translating complex business requirements into functional specifications ensuring operational and service excellence. Demonstrated expertise in analyzing business requirements, identifying process improvements, and developing technical specifications. Proven success in collaborating with cross-functional teams and stakeholders to drive projects from initiation to implementation. Articulate communicator with exceptional problem-solving and leadership skills; adept at supervising, mentoring, and motivating staff to achieve strategic business objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Analyst, Operations
Esri
Redlands, California
01.2018 - Current
- Prepare user stories as part of an agile team, while collaborating with product owners and scrum teams.
- Prioritize requirements and implement extensible systematic solutions in partnership with clients, vendors, and internal stakeholders.
- Partner with finance and contracts teams to develop a contract lifecycle management (CLM) tool for reporting.
- Lead cross-functional teams to ensure seamless execution, preparedness, and risk mitigation.
- Utilize agile methodologies to manage the product development lifecycle, ensuring timely delivery of high-quality digital products.
- Balance solution proposals with a pragmatic approach for financial and functional initiatives.
- Drive the adoption of data-driven decision-making processes within the organization.
- Facilitate interactions between all stakeholders, technical team, and vendors to ensure that technical staff executes needs and expectations of the end-user.
- Selected Accomplishments:
- Reduced transportation costs by 8% and improved process efficiencies by executing a transportation management system.
- Implemented integration with Service Now and SAP, which amplified efficiencies by 30%.
- Spearheaded digital and business transformation initiatives by leading cross-functional Agile teams in delivering innovative technology solutions, driving process automation, and enabling enterprise-wide adoption of modern delivery practices to improve operational efficiency and customer experience.
- Designed innovative solutions in compliance with SAP standards and best practices.
- Deployed SAAS software (Procore), which boosted efficiencies by 20%.
- Established and maintained partnerships with information systems technology, corporate facilities, and HR teams for seamless completion of project requirements.
- Managed complex product backlogs across multiple Agile teams, partnering with Product Owners to decompose epics, prioritize user stories, and align backlog items with evolving business objectives and technical dependencies.
- Facilitated sprint planning sessions by analyzing team velocity, capacity, and dependencies to define achievable sprint goals, ensure cross-team alignment, and establish clear deliverables for each iteration.
- Fostered long-lasting and trusted relationships with vendors to ensure operational and service excellence.
- Implemented additional logistics carriers, which decreased shipping costs and improved transit times.
- Facilitated a smooth transition to SAP S/4HANA for the operations team by leveraging the ADKAR change management model to drive user adoption and minimize disruption.
Project Manager
UPS Supply Chain Solutions
Mira Loma, California
01.2005 - 01.2018
- Defined project objectives, scope, and timelines to provide clear direction for the project team.
- Developed detailed project schedules and work plans to complete project tasks on time and within the allocated budget.
- Provided timely resolution to stakeholder concerns to maintain stakeholder confidence in the project's success.
- Selected Accomplishments:
- Provided insightful direction and guidance to support teams in achieving strategic business objectives.
- Steered projects with various departments to provide repeatable solutions, resulting in consistent and effective project outcomes.
- Engaged stakeholders throughout the project lifecycle by delivering project updates (strategy, impediments, adjustments, and progress).
- Managed changes to project scope, schedule, or resources. Assessed the impact of changes, communicated them to stakeholders, and obtained necessary approvals.
Supervisor
United Parcel Service
Ontario, California
Education
Master of Business Administration - undefined
University of Redlands
Bachelor of Arts - Business Administration -Information Systems
California State University, Fullerton
Skills
- Data Analysis & Visualization
- Business Requirements Gathering
- Business Intelligence & Analytics
- Project Lifecycle Management
- Continuous Process Improvement
- Team Training & Leadership
- Documentation & Reporting
- Risk Management
- Relationship Building
- MS 365
- Visio
- Lucidchart
- Power BI
- SAP
- SQL
- ShipERP
- Service Now
- Tableau
- ArcGIS Online
- Lindo
- Palm QM
- AutoCAD
- Google Sheets
- Google Docs
Websites
Certification
- Business Intelligence Analysis Certificate, 2025-01-01
- Certified Scrum Master, 2019-01-01
- Purchasing, Logistics, and Supply Chain Certification, 2012-01-01
- UPS Project Management Certification, 2007-01-01
Languages
Spanish
Core Proficiencies
- Data Analysis & Visualization
- Business Requirements Gathering
- Business Intelligence & Analytics
- Project Lifecycle Management
- Continuous Process Improvement
- Team Training & Leadership
- Documentation & Reporting
- Risk Management
- Relationship Building
Timeline
Business Analyst, Operations
Esri
01.2018 - Current
Project Manager
UPS Supply Chain Solutions
01.2005 - 01.2018
Supervisor
United Parcel Service
Master of Business Administration - undefined
University of Redlands
Bachelor of Arts - Business Administration -Information Systems
California State University, Fullerton