Hugo Gutierrez
Auburn,CA
Summary
Seasonal worker with eight months of experience with the Department of Open Space and Urban Forestry Division for the City of Roseville. Skilled at maneuvering trucks and trailers, operating tools such as chainsaw, mowers, edgers, and critical thinking to complete work orders plus other duties throughout the work day. Excellent team player, self starter, and is proactive to tackle tasks at hand. Experience includes communicating with the city police and the unsheltered, transporting hazardous waste, and using the proper PPE for the assignment.
Overview
14
14
years of professional experience
Work History
Seasonal Worker
City of Roseville Parks and Recreation
Roseville, CA
03.2024 - Current
- Discard and replenish dog waste pots, remove brush/ tree trimming, trash, debris throughout the trails.
- Operate various types of power tools including mowers, chainsaw, and tree chipper.
- Execute trail maintenance, creek obstruction / beaver dam removal, and restoration of trails/ designated sites by performing vegetation management.
- Perform removal of unsheltered camps using the proper PPE and following safety protocols.
- Carried out tasks such as pruning, tree limb removal and removal of dead trees for the Urban Forestry Division.
- Effectively works in a team setting to complete everyday tasks, and participated in all training sessions related to first aid, safety procedures, and equipment operation.
Professional Mover
E&J Moving Co.
South San Francisco, CA
11.2022 - 10.2023
- Operated with safety and skill to avoid accidents and delays.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Wrote detailed checklists to streamline job site walkthroughs and maintain customer satisfaction.
- Arranged items at destination according to customer requests and instructions.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Communicated with customers courteously and professionally to drive satisfaction.
- Followed safety protocols to prevent accidents and injuries.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Followed verbal and written instructions to properly move and ship products.
- Inspected items for damage and reported issues to supervisor for resolution.
Restaurant Waiter
Mimosas Café / Holder’s Country Inn
San Jose, CA
07.2022 - 09.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Assembly Technician II
Intuitive Surgical
05.2022 - 06.2022
- Certified and able to build within multiple lines in the company
- Perform Start Up Procedure for line
- Knowledge with programs such as SAP and Neptune
- Participates in staggering for line
- Participates in CI Program, i.e., determines what suggestions should be implemented.
- Performed assembly of products according to specifications and instructions.
- Reassembled and adjusted components to meet required specifications.
- Maintained accurate records of parts used in assembly process to enable tracking history and store consistent information.
Assembly Technician I
Nelson Staffing Agency, Intuitive Surgical
08.2021 - 05.2022
- Performed assembly of products according to specifications and instructions.
- Certified and able to build within multiple lines in the company
- Perform Start Up Procedure for line
- Knowledge with programs such as SAP and Neptune
- Participates in staggering for line
- Participates in CI Program, i.e., determines what suggestions should be implemented.
- Reassembled and adjusted components to meet required specifications.
- Maintained accurate records of parts used in assembly process to enable tracking history and store consistent information.
- Inspected all work for quality and compliance with design standards.
Warehouse Technician
ATN American Technologies Network
12.2020 - 07.2021
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Submitted purchase orders for materials and investigated and resolved purchasing discrepancies to maintain optimum inventory levels.
- Prepared bills of lading, work orders and shipping orders to appropriately route materials.
Mover
E&J Moving
01.2020 - 10.2020
- Assist with carrying large pieces of furniture
- Count the inventory and align it with the work orders
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded and unloaded trucks with customer possessions or merchandise.
- Arranged items at destination according to customer requests and instructions.
- Communicated with customers courteously and professionally to drive satisfaction.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Book Store/Coffee Shop Opener
San Mateo County Community College
03.2019 - 09.2019
- Organizing and managing opening operations
- Sorted inventory.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Shift Supervisor
Oreilly’s Auto Parts
10.2013 - 04.2015
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Associate/Team Trainer
McDonald’s
03.2011 - 06.2013
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma - General Education
Capuchino High School
San Bruno, CASkills
Time management
Problem solving
Communication skills
Preventative maintenance and repair
Operating power tools/ equipment
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Worker
City of Roseville Parks and Recreation
03.2024 - Current
Professional Mover
E&J Moving Co.
11.2022 - 10.2023
Restaurant Waiter
Mimosas Café / Holder’s Country Inn
07.2022 - 09.2022
Assembly Technician II
Intuitive Surgical
05.2022 - 06.2022
Assembly Technician I
Nelson Staffing Agency, Intuitive Surgical
08.2021 - 05.2022
Warehouse Technician
ATN American Technologies Network
12.2020 - 07.2021
Mover
E&J Moving
01.2020 - 10.2020
Book Store/Coffee Shop Opener
San Mateo County Community College
03.2019 - 09.2019
Shift Supervisor
Oreilly’s Auto Parts
10.2013 - 04.2015
Associate/Team Trainer
McDonald’s
03.2011 - 06.2013
High School Diploma - General Education
Capuchino High School