Overview
Work History
Education
Skills
Languages
Timeline
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Hugo Martinez

Clovis,United States

Overview

6
6
years of professional experience

Work History

Automotive Paint Prepper

B&S Hacienda
Livermore, CA
01.2023 - 07.2023
  • Detailed Communicated with manager and lead painter to ensure customer satisfaction
  • Customers service bilingual via phone, email, or in person about vehicle status, updated customers accounts via internal computer applications
  • Collaborated with coworkers to prepare Vehicles for paint
  • Check quality of body work before vehicle is painted
  • Apply Primer to vehicles when needed
  • Tape and Mask vehicle to prevent paint from entering other areas
  • Help painter when needed.

Auto Parts Coordinator

Certified Collision Center
Lodi, CA
08.2022 - 01.2023
  • Customer service bilingual communication with vendors/customers via phone, email, and in person
  • Received and checked in parts utilizing internal excel program to track delivery and ensured that the part was correct for the vehicle and not damaged
  • Contacted vendors to arrange the return of wrong or damaged parts and ensure company was credited for the return
  • Tracked pending credits at zero using Excel program
  • Coordinated distribution of parts to the technician when needed
  • Post and scanned invoices on company application to ensure invoices were correctly matched to the according part
  • Rectified open orders and backorders
  • Picked up parts from vendors if needed
  • Label and organized parts in the parts room and kept room clean and organized.

Vehicle Polisher

B&S Hacienda
Pleasanton, CA
12.2021 - 08.2022
  • Collaborated with coworkers to remove any defects on the painted areas of the repaired vehicles and ensured quality was good for the customer
  • Customer Service included internal manager and lead painter to ensure customer satisfaction, followed up with customers as directed by management.

Car Polisher

Fix Auto
Tucson, AZ
08.2020 - 10.2020
  • Polished vehicles to remove any defects on painted areas of repair and ensured quality was good before returning vehicle to the customer
  • Partnered with manager and lead painter to ensure customer satisfaction
  • Customer Service Bilingual communication with unsatisfied customers to resolve issues.

Car Program Technician

Caliber Collision
Manteca, CA
11.2017 - 02.2020
  • Customer Service communicated via phone, email, or in person regarding vehicle status
  • Followed up with customers to ensure customer satisfaction, following companies procedure
  • Scan vehicles with diagnostic tool scanner to find out more information about vehicle that was dropped off for repair
  • Inspected vehicles to establish if there was any additional damage to vehicle
  • Transported vehicles to vehicle retailers such as tire shops, window tint shops, dealerships, etc
  • Cleared codes or resolved any internal issues(check engine lights, airbags lights, warning lights, etc.) with vehicle after repairs were completed
  • Checked quality of vehicle repairs to ensure vehicle was repaired properly
  • Ensured vehicle was safe to drive and safe to return to customer after repairs were completed.

Education

High school diploma or equivalent -

Tokay High school
05.2015

Some college (no degree) -

Delta College

Skills

  • Word, Excel and PowerPoint
  • Protective Equipment
  • Paint Mixing
  • Spray Gun Operation
  • Color Matching

Languages

  • English, Advanced,
  • Spanish, Intermediate

Timeline

Automotive Paint Prepper

B&S Hacienda
01.2023 - 07.2023

Auto Parts Coordinator

Certified Collision Center
08.2022 - 01.2023

Vehicle Polisher

B&S Hacienda
12.2021 - 08.2022

Car Polisher

Fix Auto
08.2020 - 10.2020

Car Program Technician

Caliber Collision
11.2017 - 02.2020

High school diploma or equivalent -

Tokay High school

Some college (no degree) -

Delta College

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Hugo Martinez