Hugo Medina Sanchez
Thornton
Summary
Highly motivated and detail-oriented Mechanical Engineering student with a strong foundation in IT and technical communication. Proficient in AutoCAD,SolidWorks, and Microsoft Office Suite (Excel, Word). A solid understanding of Geometric Dimensioning and Tolerancing (GD&T). Proven ability to manage service operations, maintain inventory, and ensure compliance with safety procedures. Bilingual in English and Spanish, with excellent customer service and problem-solving skills. Seeking an internship opportunity to apply my technical knowledge and hands-on experience in a dynamic engineering environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tire & Battery Technician
Sam's Club
03.2023 - Current
- Established strong relationships with vendors and suppliers, negotiating competitive pricing on parts while maintaining a keen focus on product quality.
- Reduced downtime for clients by providing efficient on-site battery replacement services.
- Maintained accurate inventory records, ensuring proper stock levels for essential components and tools.
- Contributed to business growth by identifying potential sales opportunities during service calls, leading to an increase in revenue from additional products and services.
- Developed custom power solutions for clients with unique requirements, resulting in successful project completion and satisfied customers.
- Provided expert guidance to junior technicians as they learned essential skills required for success in the field.
Tire and Lube Technician
Walmart
03.2017 - 12.2022
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Assisted team members in completing complex repairs, fostering collaboration within the workplace.
- Provided clear explanations of required repairs or maintenance tasks to customers, building trust through transparency.
- Prioritized tasks effectively to manage multiple appointments simultaneously without compromising quality of service.
- Delivered exceptional customer service by addressing concerns and answering inquiries in a friendly and professional manner.
- Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
Education
Bachelor of Science - Mechanical Engineering Technology
Metropolitan State University of Denver
Denver, CO05-2026
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Maintenance and repairs
- Microsoft Excel
- CAD
- Manufacturing processes
- SolidWorks 3D models
- 2D and 3D modeling
- 3D Printing Knowledge
Certification
IT Fundamentals [Coursera, Google]
Cybersecurity for Beginners [Cisco]
Timeline
Tire & Battery Technician
Sam's Club
03.2023 - Current
Tire and Lube Technician
Walmart
03.2017 - 12.2022
Bachelor of Science - Mechanical Engineering Technology
Metropolitan State University of Denver
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