Hugo Moreno
Madison
Summary
Dynamic professional with a strong work ethic and proven problem-solving skills, previously at Braman Honda. Adept at ensuring customer satisfaction and optimizing inventory management. Recognized for enhancing operational efficiency and maintaining a clean, organized environment. Committed to excellence in service delivery and effective team leadership. Valid driver's license and safe driving record.
Overview
26
26
years of professional experience
Work History
Service Porter
Braman Honda
Miami, FL
01.2023 - 04.2025
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Demonstrated commitment through impeccable attendance and quality performance.
- Parked and retrieved cars according to customer needs.
- Responded to customer requests efficiently and with knowledgeable assistance.
Store Manager
Butcher Shop JR
Maracaibo
07.2019 - 11.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Logistics Supervisor
Costa Norte Construcciones
Maracaibo
05.1999 - 04.2019
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
- Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
- Streamlined inventory management through regular audits, reducing excess stock and minimizing losses.
Education
Custom Technician - Public Administration
Simon Bolivar University
LaGuaira07-1991
Skills
- Quick learner
- Strong work ethic
- Safe driving
- Goal oriented
- Inventory maintenance
- Vehicle maintenance
- Ensuring customer satisfaction
- Service ticket management
- Materials organization
- Valid Driver's license
Languages
Spanish
Native or Bilingual
English
Limited Working
Interests
- Outdoor Recreation
- Watching Movies and TV Shows
- Gardening
- Cooking
- Woodworking
Timeline
Service Porter
Braman Honda
01.2023 - 04.2025
Store Manager
Butcher Shop JR
07.2019 - 11.2021
Logistics Supervisor
Costa Norte Construcciones
05.1999 - 04.2019
Custom Technician - Public Administration
Simon Bolivar University