Hugo Ortega
La Quinta
Summary
Bilingual Landscape Worker and Plumber Technician delivering exceptional customer service and satisfaction through reliable work ethic and strong problem-solving skills. Demonstrated ability to manage complex plumbing systems and perform effective installations while maintaining high productivity in various weather conditions. Committed to enhancing organizational success by mastering new challenges and providing memorable experiences for customers.
Overview
21
21
years of professional experience
Work History
Plumber Technician
Rotor-Rooter
Palm Springs
07.2022 - Current
- Installed and repaired plumbing systems in residential and commercial properties.
- Diagnosed plumbing issues using specialized tools and equipment.
- Installed, maintained and repaired water supply systems and related piping.
- Maintained water heaters, ensuring optimal performance and safety standards.
- Repaired clogged drains and leaking pipes to maintain plumbing systems.
- Repaired or replaced faulty fixtures such as toilets, showers, sinks, faucets and pipes.
- Performed routine maintenance on sewer lines, preventing blockages and backups.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Collaborated with clients to understand their plumbing needs and concerns.
- Connected new appliances to existing water supply lines and drains.
- Replaced worn parts such as washers, gaskets and valves in order to prevent future problems.
- Cut openings in walls or floors to access pipes for repair or replacement work.
- Utilized power saws, drills, threaders, reamers and other hand tools while performing repairs or installations.
- Troubleshoot complex issues related to clogged drains or broken pipes.
Collection Gardener
The Living Desert Zoo & Gardens
Palm Desert
04.2021 - 07.2022
- Oversaw general appearance and health of garden plants and trees. (weed abatement, arbor work, etc.)
- Oversaw health and appearance of garden plants and trees, ensuring optimal growth through weed abatement and arbor work.
- Maintained lawns in good condition using power equipment including mowers, trimmers, and blowers to enhance landscape aesthetics.
General Manager
Ortega Landscape and Design
01.2006 - 03.2021
- Managed accounts receivable and accounts payable processes to ensure accurate financial records.
- Supervised team members in payroll distribution, ensuring timely and accurate compensation.
- Assisted with training and coaching new landscape staff.
- Operated ground and gardening equipment, maintaining safety and efficiency standards.
- Oversaw general appearance and health of garden plants and trees. (weed abatement, arbor work, etc.)
- Applied pesticides and fertilizers to grounds and lawns on a regular basis.
- Planted new trees and trimmed branches from existing ones.
- Planted garden support stakes and installed wire mesh fencing.
- Adhered to predetermined landscaping designs in all maintenance tasks.
TextLab Technician
MD One Point
Rancho Mirage
04.2019 - 10.2019
- Managed and collected samples of swabs for Pharmacogenetic Testing (Medication tolerant test) and all paperwork processing for office and lab.
- Uploaded all results to patient charts.
- Oversaw procurement of office supplies to ensure availability for daily operations.
- Managed all orders of supplies
- Follow up calls for patients' appointments.
- Performed follow-up calls to ensure patient attendance and satisfaction with scheduling..
- Traveled to different testing sites. (Rancho Mirage and La Quinta)
Education
High School Diploma -
Blair High School
Skills
- Plumbing
- Pipe fitting
- Water heater installation
- Drainage solutions
- Drain cleaning
- Pipe installation
- Fixture installation
- Sewer line inspection
- Heating systems
- Backflow prevention
- Water heater maintenance
- Leak detection
- Pressure regulation
- Drainage installation
- Brazing and soldering
- Drainage installation
- Hydraulic systems
- Heating systems
- Fixture repair
- Valve repair
- Faucet installation
- Pipe maintenance
- Safety compliance
- Exceptional ability to lift objects weighing up to 75 pounds
- Prioritization and organization
- Bilingual communication
- Drainage installation
- Retrofit systems
- Valve repair
Personal Information
Authorized To Work: US
Timeline
Plumber Technician
Rotor-Rooter
07.2022 - Current
Collection Gardener
The Living Desert Zoo & Gardens
04.2021 - 07.2022
TextLab Technician
MD One Point
04.2019 - 10.2019
General Manager
Ortega Landscape and Design
01.2006 - 03.2021
High School Diploma -
Blair High School