Hugo Perez
Yerington,NV
Summary
Dedicated team leader with extensive experience in customer service and safety compliance. Skilled in decision-making and process improvements, contributing to operational success and exceeding client expectations through effective communication and training initiatives.
Overview
5
5
years of professional experience
Work History
Laborer
PNT Consulting LLC
Yerington, NV
03.2026 - Current
- Maintained safety protocols, ensuring compliance with industry regulations.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Assisted in inventory management, organizing materials for efficient access.
- Collaborated with team members to complete projects within deadlines.
Wash & Detail / Valet Manager
National Indoor RV Center
Las Vegas, NV
06.2023 - 08.2025
- Oversaw valet operations, ensuring efficient vehicle retrieval and parking processes.
- Trained and mentored valet staff on customer service excellence and operational protocols.
- Implemented process improvements, enhancing workflow efficiency in vehicle handling.
- Developed scheduling systems to optimize staff assignments during peak hours.
- Established safety protocols for vehicle operation, reducing incidents and improving compliance.
- Fostered relationships with clients, enhancing overall customer satisfaction through personalized service initiatives.
Operations Manager
Luddites Inc.
Yerington, NV
04.2021 - 08.2022
- Streamlined operational workflows to enhance productivity and reduce downtime.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Analyzed performance metrics to identify areas for process improvement and cost savings.
- Evaluated supplier performance and negotiated contracts to secure favorable terms and conditions.
- Developed and maintained relationships with external vendors and suppliers.
Education
Business Management
Southern New Hampshire University
Hooksett, NHSkills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Team leadership
- Customer service
- Decision-making
- Employee relations and conflict resolution
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Laborer
PNT Consulting LLC
03.2026 - Current
Wash & Detail / Valet Manager
National Indoor RV Center
06.2023 - 08.2025
Operations Manager
Luddites Inc.
04.2021 - 08.2022
Business Management
Southern New Hampshire University