Hugo Reyes
Pomona,CA
Summary
Dynamic professional with a proven track record in sales and customer service, exemplified during my tenure at Rare Peeps. Skilled in inventory management and customer engagement, I consistently maximized sales through strategic upselling and effective teamwork, ensuring exceptional experiences at major music festivals. Fluent in Spanish, I adapt quickly to diverse environments.
Overview
4
4
years of professional experience
Work History
Music Festival Merchandise Seller
Rare Peeps
Indio, Los Angeles, and Pomona, CA
04.2024 - Current
- Managed merchandise sales at Coachella 2024 and 2025, Camp Flog Gnaw 2024, No Values 2024, and Cruel World 2025.
- Ensured efficient inventory control and exceptional customer service during festivals.
- Maximized sales through strategic product placement and upselling techniques.
- Maintained accurate sales records and inventory logs for seamless restocking processes.
Caregiver
IHSS
Pomona, CA
06.2023 - Current
- Delivered compassionate care to clients, ensuring comfort and well-being in safe home environments.
- Managed medication schedules and documented daily activities to support comprehensive client care plans.
- Utilized effective mobility assistance techniques to improve clients' independence in daily activities.
Car Detailer
Mountain View Chevrolet
Upland
08.2022 - 11.2023
- Streamlined vehicle detailing processes, reducing turnaround time and maintaining high presentation standards.
- Implemented innovative cleaning methods to elevate quality and customer satisfaction.
- Developed efficient detailing systems to enhance workflow and boost productivity.
Cashier
Wendy's
Chino Hills
06.2021 - 06.2022
- Managed cash transactions with precision, enhancing customer satisfaction.
- Consistently achieved sales targets through effective upselling techniques.
- Maintained accurate cash drawer counts, minimizing discrepancies.
- Developed strong multitasking abilities while handling high-volume orders.
Education
High School Diploma -
Diamond Ranch High School
Diamond Bar, CA05.2021
Some College (No Degree) - Marketing Management
Mount San Antonio College
Walnut, CASkills
- Fluent in Spanish
- Customer engagement
- Inventory management
- Sales strategy
- Team collaboration
- Upselling techniques
- Cash handling
- Merchandising
- Time management
- Strategic thinking
- Problem solving
- Adaptability
- Creativity
- Customer service
Timeline
Music Festival Merchandise Seller
Rare Peeps
04.2024 - Current
Caregiver
IHSS
06.2023 - Current
Car Detailer
Mountain View Chevrolet
08.2022 - 11.2023
Cashier
Wendy's
06.2021 - 06.2022
High School Diploma -
Diamond Ranch High School
Some College (No Degree) - Marketing Management
Mount San Antonio College
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