Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hugo Sanchez

Summary

Experienced professional with a diverse background spanning drone piloting and property inspection, administrative support, warehouse operations, and hospitality. Adept at conducting meticulous aerial inspections using UAV technology, adhering to FAA regulations. Skilled in customer service, resolving complaints, financial transactions, and administrative duties. Strong attention to detail, proficiency in office operations and software systems, and commitment to regulatory compliance and safety protocols.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Drone Pilot - Property Inspector

Bees360
12.2023 - Current
  • Conducted meticulous aerial inspections of residential properties using cutting-edge UAV technology, adhering to FAA regulations and guidelines.
  • Captured and analyzed high-resolution aerial imagery and video footage to assess roof conditions, exterior surfaces, and property boundaries with precision.
  • Employed thermal imaging capabilities to detect energy inefficiencies, moisture intrusion, and potential structural defects, ensuring thorough property evaluation.
  • Collaborated closely with homeowners, real estate agents, and insurance professionals to provide comprehensive inspection reports and facilitate informed decision-making.
  • Integrated FAA drone regulations into daily operations, ensuring safe and compliant drone flights and maintaining airspace awareness.
  • Offered actionable recommendations based on inspection findings to mitigate risks and improve property value and safety.
  • Stayed updated on evolving FAA regulations and industry standards, enhancing operational efficiency and ensuring adherence to safety protocols.

Founder - Owner

Turbo Detailing LLC
08.2023 - Current

Administrative Clerk

Landing at Watermere, Integrated Real estate Inc.,
06.2021 - 12.2023
  • Addressed current and future resident inquiries, provided information, and effectively resolved complaints to ensure resident satisfaction.
  • Assisted Business Office Manager with onboarding new applicants and setting up training modules to facilitate smooth integration into the team.
  • Received, recorded, and distributed packages and mail promptly and accurately.
  • Operated office equipment including printers, copiers, and fax machines to support daily operations.
  • Maintained meticulous records of all correspondence between management and tenants to ensure clarity and accountability.
  • Utilized multiple software systems such as Microsoft Office Suite, Outlook, Excel, Word, TELS plant operations, CISCOR employee management, and Accushield visitor, resident, and vendor systems proficiently.
  • Sorted sensitive financial and medical records with utmost confidentiality and accuracy.
  • Ensured financial accuracy by collecting deposits, fees, and payments in compliance with organizational policies.
  • Provided valuable assistance with administrative duties across various office functions as needed.
  • Followed safety, emergency protocols, and state regulations to maintain a safe and compliant work environment.

Inbound Warehouse Problem Solver

Amazon Inc.,
10.2019 - 10.2020
  • Completed daily cycle counts and quarterly inventories, ensuring accurate data records and resolving variances promptly.
  • Inspected incoming and outgoing shipments to verify accuracy, prevent errors, and maintain high standards of quality control.
  • Entered quantities received against purchase orders into the computer system, maintaining precise inventory records.
  • Maintained a clean and organized warehouse environment to maximize team efficiency and productivity.
  • Investigated and corrected problems with printers, copiers, and other peripheral devices to minimize downtime and ensure smooth operations.
  • Processed an average of 675 items daily with consistency and attention to detail, meeting operational targets effectively.

Front Desk Concierge

Broadmoor Hotel, Inc.,
03.2017 - 05.2019
  • Provided superior guest service that met Forbes standards, including promptly answering multi-line phone systems and greeting visitors professionally.
  • Efficiently resolved customer complaints, ensuring issues were addressed promptly and to satisfaction.
  • Maintained financial accuracy by collecting deposits, fees, and payments from guests.
  • Investigated nightly auditing discrepancies by reconciling cash drops and credit card transactions, ensuring accuracy in financial records.
  • Demonstrated intermediate computer proficiency by inputting accurate reservation details into hotel management software, maintaining a typing speed of 50 words per minute.
  • Built long-term client advocacy by establishing trust and fostering strong client relations with high-status guests.
  • Adhered strictly to attendance and client privacy policies, ensuring confidentiality and professionalism at all times.
  • Successfully multitasked in a fast-paced environment, consistently demonstrating attention to detail and effective time management skills.

Education

Remote Pilot - Aviation

Flight Academy
Denton
11-2023

GED -

The State of Colorado Department of Education High school Equivalent
Colorado Springs
05-2018

Skills

  • Excellent customer service and communication skills
  • Strong attention to detail and accuracy in tasks
  • Proficiency in handling administrative duties and office operations
  • Compliance with regulatory and safety protocols
  • Ability to adapt and learn new technologies and procedures
  • Team collaboration and stakeholder management
  • Problem-solving and troubleshooting abilities

Certification

Aviation Emergencies First Responder Training Phase FAA June 2024

Office of Emergency Medical Services – Connecticut DPH Approval # CTOEMS-2023-385  NREMT Reciprocity Approval using above Approval Number  Instructor: Melanie A Folcik Barillaro EMSI #1642


Emergency Management FEMA June 2023

IS-100.C: Introduction to incident command system - Jeffrey D. Stern, Ph.D. Superintendent 


Excel Skills for Business: Essentials Macquarie University September 2021

Timeline

Drone Pilot - Property Inspector

Bees360
12.2023 - Current

Founder - Owner

Turbo Detailing LLC
08.2023 - Current

Administrative Clerk

Landing at Watermere, Integrated Real estate Inc.,
06.2021 - 12.2023

Inbound Warehouse Problem Solver

Amazon Inc.,
10.2019 - 10.2020

Front Desk Concierge

Broadmoor Hotel, Inc.,
03.2017 - 05.2019

Remote Pilot - Aviation

Flight Academy

GED -

The State of Colorado Department of Education High school Equivalent

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