Hugo Sanchez-Martinez
Blaine,MN
Summary
Creative Business Owner with exceptional background spent in machine operating. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
11
11
years of professional experience
Work History
Business Owner
Dust Free Cleaning Service
01.2017 - Current
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Enhanced company profitability by reducing overhead costs.
- Established strong customer relationships through excellent communication and attentive service.
- Implemented efficient systems for inventory management and order processing.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
Press Operator
General Patterns
04.2014 - 08.2016
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Increased production output by implementing effective time management techniques and prioritizing tasks accordingly.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
- Performed thorough inspections of printed materials to guarantee consistent quality and adherence to client specifications.
- Collaborated with other departments to streamline workflow processes, ultimately improving overall operational efficiency.
- Contributed to the reduction of machine downtime by promptly troubleshooting and resolving mechanical issues as they arose.
Quality Assurance Analyst
St. Jude Medical
09.2013 - 04.2014
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Improved product reliability by executing rigorous test plans and ensuring software met established requirements.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
- Reduced defect rates through meticulous attention to detail and by working closely with developers to address any identified issues quickly.
Education
No Degree - General Studies
Anoka Ramsey Community College
Coon Rapids, MNSkills
- Strategic Planning
- Customer Service
- Business Planning
- Quality Assurance
- Staff Management
- Employee Training
- Work Planning and Prioritization
- Team Collaboration and Leadership
- Customer Relations
Languages
Spanish
Native or Bilingual
Timeline
Business Owner
Dust Free Cleaning Service
01.2017 - Current
Press Operator
General Patterns
04.2014 - 08.2016
Quality Assurance Analyst
St. Jude Medical
09.2013 - 04.2014
No Degree - General Studies
Anoka Ramsey Community College
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