Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hugo Sanchez-Martinez

Blaine,MN

Summary

Creative Business Owner with exceptional background spent in machine operating. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

11
11
years of professional experience

Work History

Business Owner

Dust Free Cleaning Service
01.2017 - Current
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Enhanced company profitability by reducing overhead costs.
  • Established strong customer relationships through excellent communication and attentive service.
  • Implemented efficient systems for inventory management and order processing.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.

Press Operator

General Patterns
04.2014 - 08.2016
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Increased production output by implementing effective time management techniques and prioritizing tasks accordingly.
  • Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
  • Performed thorough inspections of printed materials to guarantee consistent quality and adherence to client specifications.
  • Collaborated with other departments to streamline workflow processes, ultimately improving overall operational efficiency.
  • Contributed to the reduction of machine downtime by promptly troubleshooting and resolving mechanical issues as they arose.

Quality Assurance Analyst

St. Jude Medical
09.2013 - 04.2014
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Improved product reliability by executing rigorous test plans and ensuring software met established requirements.
  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
  • Reduced defect rates through meticulous attention to detail and by working closely with developers to address any identified issues quickly.

Education

No Degree - General Studies

Anoka Ramsey Community College
Coon Rapids, MN

Skills

  • Strategic Planning
  • Customer Service
  • Business Planning
  • Quality Assurance
  • Staff Management
  • Employee Training
  • Work Planning and Prioritization
  • Team Collaboration and Leadership
  • Customer Relations

Languages

Spanish
Native or Bilingual

Timeline

Business Owner

Dust Free Cleaning Service
01.2017 - Current

Press Operator

General Patterns
04.2014 - 08.2016

Quality Assurance Analyst

St. Jude Medical
09.2013 - 04.2014

No Degree - General Studies

Anoka Ramsey Community College

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Hugo Sanchez-Martinez