Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hugo A Rodriguez III

McAllen,TX

Summary

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

First Cash Pawn
02.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

General Laborer

Kellermeyer Bergensons Services LLC
01.2022 - 12.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Performed general housekeeping and cleaning tasks.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Read work orders to determine work assignments and equipment and materials needed.
  • Worked alongside staff to discuss and implement best practices and exceed team objectives.
  • Performed quality checks on products and materials to identify any defects.
  • Notified supervisors of defective equipment or material.
  • Followed written instructions to construct various types of equipment.

Sales Associate

U-Haul
11.2019 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Cashier

Stripes Convenience Store
10.2018 - 10.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.

Education

NCCER Cerificate - Welding

Southern Career Institute
Harlingen, TX
11.2021

High School Diploma -

Glady's Porter High School
Brownsville, TX
06.2016

Skills

  • Energy and Physical Stamina
  • Productivity Maximization
  • Leadership
  • Exceeding Customer Expectations
  • Truck Unloading
  • Building Customer Loyalty
  • Adaptable and Flexible
  • Customer Assistance
  • Merchandise Rentals
  • Safety and Cleanliness Standards
  • Policy and Procedure Adherence
  • Sales Expertise
  • Cash Handling

Timeline

Retail Sales Associate

First Cash Pawn
02.2023 - Current

General Laborer

Kellermeyer Bergensons Services LLC
01.2022 - 12.2022

Sales Associate

U-Haul
11.2019 - 08.2020

Cashier

Stripes Convenience Store
10.2018 - 10.2019

NCCER Cerificate - Welding

Southern Career Institute

High School Diploma -

Glady's Porter High School

Similar Profiles

CREATE PROFILE
Hugo A Rodriguez III