Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Hi, I’m

Hugo Daniel Estrada Gonzalez

Carmel,IN
Hugo Daniel Estrada Gonzalez

Summary

With over 4 years of experience in the staffing industry, I have developed a passion for connecting talented individuals with the right opportunities. Coming from a background in logistics and management, I understand the importance of finding the right people for the job and ensuring that they have the support they need to succeed.

As a bilingual individual, I am able to communicate effectively with a diverse range of candidates and clients, making me a valuable asset to any team. I am fluent in both English and Spanish, which has allowed me to build strong relationships with candidates and clients from a variety of backgrounds. Throughout my career, I have gained extensive experience in management, including leading teams, developing training programs, and implementing process improvements. I am a natural problem solver and thrive in fast-paced environments where I can use my skills to drive results.

What excites me most about the staffing industry is the opportunity to make a real impact on people's lives. Whether it's helping a candidate land their dream job or supporting a client in building a high-performing team, I am passionate about creating win-win situations that benefit everyone involved.

Overview

5
years of professional experience

Work History

Accurate Personnel LLC, Indianapolis, IN

Account Manager in Operations
02.2023 - Current

Job overview

  • Initiated and successfully managed the onboarding of a new client, resulting in a revenue generation exceeding $1.5 million dollars in under a year.
  • Utilized knowledge of Coupa and Beeline systems.
  • Demonstrated expertise in E-Verify to ensure compliance with immigration laws and regulations.
  • Successfully kicked off two very large clients, coordinating resources and ensuring smooth implementation of services.
  • Conducted hard-skilled recruiting, sourcing, and selecting top talent to meet client requirements and maintain a highly skilled workforce, specifically for TIG and MIG welders.
  • Managed weekly payroll for a company of 175 employees, ensuring accurate and timely payment while adhering to payroll regulations.
  • Conducted orientations and GMP (good manufacturing practices) reviews to onboard new employees and ensure compliance with industry standards.
  • Conducted new client prospect visits to showcase company services and secure new business opportunities.
  • Managed the NOVAtime clock system, performing daily audits to verify all hours for employees and ensure accurate timekeeping.
  • Conducted cross-state travel to oversee office operations, encompassing responsibilities such as talent acquisition, new employee recruitment, and client visitations.

The Xcel Group, Indianapolis, IN

On-Site Manager in Operations
08.2021 - 01.2023

Job overview

  • I oversaw operations and provided on-site management for six client companies, ensuring seamless staffing solutions and exceptional service delivery.
  • Managed a total of 380 employees across multiple warehouses, maintaining a high level of employee engagement, productivity, and satisfaction.
  • Conducted payroll processing for all warehouses, ensuring accurate and timely payment to employees in compliance with company policies and legal requirements.
  • Led the recruitment efforts for high-skilled positions, such as staff accountants and accounts payable specialists, utilizing various sourcing strategies to attract top talent.
  • Developed and maintained strong relationships with client companies, understanding their staffing needs and providing tailored solutions to meet their requirements.
  • Collaborated with client companies to identify and address any staffing-related challenges, proactively resolving issues and ensuring client satisfaction.
  • Conducted regular performance evaluations for employees, providing constructive feedback, coaching, and recognition to drive continuous improvement and professional growth.
  • Managed the onboarding process for new hires, ensuring a smooth transition and compliance with all necessary paperwork and training requirements.
  • Actively sought new warehouse clients to expand the agency's client base, conducting market research, networking, and presenting staffing solutions to potential clients.
  • Successfully closed a significant contract, securing a new warehouse client and establishing a long-term partnership.
  • Developed and implemented effective recruitment strategies, including job postings, candidate screening, interviewing, and selection processes, to attract and retain high-quality talent.
  • Collaborated with internal teams, such as HR and operations, to ensure compliance with employment laws, policies, and procedures.
  • I stayed updated on industry trends, labor market conditions, and regulatory changes.

Draco LLC, Indianapolis, IN

Warehouse Clerk/Shipping & Receiving Assistant M.
07.2021 - 08.2021

Job overview

  • Assisted in managing daily warehouse operations, including shipping, receiving, inventory management, and order fulfillment.
  • Managed weekly hours for more than 100 employees.
  • I oversaw a team of eight warehouse clerks, providing guidance, training, and support to ensure efficient workflow and adherence to company policies.
  • Coordinated with shipping carriers and freight forwarders to schedule pickups, track shipments, and ensure timely delivery of goods to customers.
  • Managed the receiving process, inspecting incoming shipments for accuracy, quality, and compliance with purchase orders and shipping documents.
  • Maintained accurate inventory records, including stock levels, locations, and movements, utilizing inventory management software.
  • Collaborated with cross-functional teams, such as procurement and sales, to ensure accurate order fulfillment and resolve any discrepancies or issues.
  • Assisted in the development and implementation of standard operating procedures (SOPs) to optimize warehouse efficiency, minimize errors, and improve overall productivity.
  • Conducted regular cycle counts and periodic physical inventories to ensure inventory accuracy and identify any discrepancies or potential issues.
  • Assisted in the resolution of customer inquiries, complaints, and returns, providing exceptional customer service and ensuring prompt resolution.
  • Monitored and maintained a clean and organized warehouse environment, adhering to safety regulations, and promoting a culture of workplace safety.
  • Assisted in the evaluation and selection of warehouse equipment, ensuring proper maintenance and functionality to support efficient operations.
  • I assisted in the training and onboarding of new warehouse clerks, ensuring they were equipped with the necessary knowledge and skills to perform their duties effectively.

Draco LLC, Indianapolis, IN

Production Clerk & Assistant Production Manager
06.2020 - 06.2021

Job overview

  • Managed and supervised a team of 15–25 employees, ensuring efficient workflow and adherence to production schedules.
  • Managed weekly hours for more than 100 employees.
  • Collaborated closely with staffing companies to ensure adequate staffing levels, coordinating daily schedules, and addressing any staffing-related issues promptly.
  • Maintained regular communication with staffing agencies to ensure a steady supply of qualified personnel, effectively managing recruitment and onboarding processes.
  • I assisted in the planning and execution of one of the company's largest projects, playing a key role in its successful kick-off and subsequent progress.
  • I oversaw inventory management, ensuring accurate stock levels and timely replenishment to support uninterrupted production operations.
  • Monitored and maintained production records, including employee attendance, project timelines, and quality control measures.
  • Assisted in the development and implementation of standard operating procedures (SOPs) to optimize production efficiency and minimize errors.
  • Collaborated with cross-functional teams, including procurement, logistics, and quality assurance, to ensure seamless coordination and timely delivery of materials and finished products.
  • Conducted regular performance evaluations, provided constructive feedback, and identified training needs to enhance employee productivity and professional growth.
  • Assisted in resolving production-related issues, troubleshooting equipment malfunctions, and implementing corrective actions to minimize downtime.
  • Maintained a safe and clean work environment, adhering to all safety protocols, and promoting a culture of workplace safety.

Tienda Morelos LLC, Indianapolis, IN

Lead Cashier
01.2019 - 07.2019

Job overview

  • I supervised and provided leadership to a team of two cashiers, ensuring smooth operations and exceptional customer service.
  • Managed all money transfer services to Mexico, including Western Union transactions and bill payments, ensuring accuracy, compliance, and customer satisfaction.
  • Handled high volumes of cash due to daily money transfers to Mexico, ranging from $15,000 to $30,000, while maintaining strict cash handling procedures and security protocols.
  • Conducted inventory management, including tracking stock levels, monitoring product expiration dates, and coordinating with suppliers to ensure adequate inventory availability.
  • Assisted customers with inquiries, product recommendations, and resolving any issues or concerns, providing a positive and personalized shopping experience.
  • Processed sales transactions accurately and efficiently, utilizing point-of-sale (POS) systems and cash registers, while adhering to company policies and procedures.
  • Managed cash register reconciliation and daily cash balancing, ensuring accuracy and accountability of funds.
  • Trained and mentored new cashiers, providing guidance on cash handling procedures, customer service techniques, and product knowledge.
  • Collaborated with store management to implement promotional activities, sales campaigns, and merchandising strategies to drive customer engagement and increase sales.
  • Assisted in the development and implementation of standard operating procedures (SOPs) to optimize cashier operations, minimize errors, and enhance efficiency.
  • Conducted regular cash register audits to identify discrepancies, investigate root causes, and implement corrective actions to prevent future occurrences.
  • Maintained a clean and organized checkout area, ensuring compliance with health and safety regulations, and promoting a welcoming store environment.

Education

Ivy Tech Community College of Indiana Indianapolis, IN

Associate of Applied Science from Business Administration And Management
10-2024

University Overview

Ivy Tech Community College of Indiana Indianapolis, IN

Certificate from Business Administration
05-2023

University Overview

Ivy Tech Community College of Indiana Indianapolis, IN

Associate of Applied Science from Surgical Technology/Technologist
08-2022

University Overview

North Central High School Indianapolis, IN

High School Diploma
05-2020

University Overview

Skills

  • Out-of-State Recruiting
  • Supervisory Skills
  • Time Management
  • Payroll Processing
  • Labor and Employment Law
  • People Management
  • Human Resources (HR)
  • Sales
  • Advertising
  • Recruiting
  • Operations Management
  • Build Strong Relationships
  • Business Analysis
  • Logistics Management

Languages

English
Professional
Spanish
Native/ Bilingual
French
Limited

References

References
References available upon request.

Timeline

Account Manager in Operations
Accurate Personnel LLC
02.2023 - Current
On-Site Manager in Operations
The Xcel Group
08.2021 - 01.2023
Warehouse Clerk/Shipping & Receiving Assistant M.
Draco LLC
07.2021 - 08.2021
Production Clerk & Assistant Production Manager
Draco LLC
06.2020 - 06.2021
Lead Cashier
Tienda Morelos LLC
01.2019 - 07.2019
Ivy Tech Community College of Indiana
Associate of Applied Science from Business Administration And Management
Ivy Tech Community College of Indiana
Certificate from Business Administration
Ivy Tech Community College of Indiana
Associate of Applied Science from Surgical Technology/Technologist
North Central High School
High School Diploma
Hugo Daniel Estrada Gonzalez