Hugo Jared Arreola
Austin,TX
Summary
Dynamic Account Executive at SHI International with a proven track record in revenue generation and client relationship management. I excel in identifying client needs and delivering tailored solutions, driving customer satisfaction while meeting intended goals and metrics. My strong communication skills and strategic approach have consistently enhanced project workflows and service delivery.
Overview
4
4
years of professional experience
Work History
Account Manager
SHI
Austin, TX
02.2022 - Current
- Manage a full sales cycle for Commercial and Enterprise clients, from prospecting to closing, across SHI's full portfolio of hardware, software and cloud solutions.
- Consistently meet and exceed quarterly quotas by identifying new opportunities within existing accounts.
- Conduct regular Pipeline Reviews , Forecast and Account planning to leveraging CRM Data to determine high-impact opportunities.
- Deliver Presentations and Proposals that address pain points and RO, resulting in strong close rates and long term client retention.
- Analyzed market trends to identify opportunities for account growth and retention.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
Education
Bachelor of Arts - English
Texas A&M University
College Station, TX12-2021
Skills
- Customer Retention & Expansion
- Solution-Oriented & Customer Centric Selling
- CRM Software Expertise
- Pipeline Management
- Data Analysis & Reporting for Account Insights
- Relationship Building and Management
- Communication & Presentation
- Strategic Account Management & Growth
- Revenue Generation & Upsell
Accomplishments
- Drove YoY growth from 15k in partial first year to $286K in year two and 607K in year three, demonstrating consistent expansion base and strategic account penetration.
- Grew accounts by identifying upsell opportunities and deepening relationships resulting in over 115% year over year growth across consecutive years.
- Recognized multiple times across multiple teams for over performing my intended metrics and KPI's
- Held a high retention records via proactive account engagement.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Manager
SHI
02.2022 - Current
Bachelor of Arts - English
Texas A&M University