Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Ethan D'Arcy

Nanuet,NY

Summary

Resourceful IT support graduate, known for high productivity, efficient task completion, and company loyalty. Skilled in network configuration, troubleshooting, digital security, and resource management. Excels at communication, problem-solving, and teamwork to help accomplish goals, and maintain an efficient workspace.

Overview

4
4
years of professional experience

Work History

Associate

Aldi
Nanuet & Brooklyn, NY
04.2022 - Current
  • At Aldi, I worked with a small team dedicated to restocking, maintaining, and taking inventory of the store before opening.
  • All three years I worked the early-call shifts, 6 a.m. on weekdays, 5 a.m. on weekends.
  • In both the Nanuet and Brooklyn locations, I was looked to as the overseer of the frozen sector of the store.
  • This position entailed unloading and slotting a couple of hundred pounds of product each morning, completing quality checks to ensure customer satisfaction, and assisting my team with the rest of their work, all in time for a 9 a.m. open.
  • Over my three years with the company, I have logged hundreds of hours in overtime to help my team accomplish goals, and maintain an enjoyable shopping experience for our customers.

IT Intern

County of Rockland
Pomona, NY
07.2021 - 01.2022
  • 6-month internship working as part of the IT department for the Rockland County Government.
  • Responsible for assisting with customer support-related issues and help desk tickets.
  • Worked with multiple database programs, such as Asset Cloud, Active Directory, and almost all Microsoft products.
  • Developed large-scale rollout plans for delivering and installing new hardware and software in each department across the county.
  • I detailed the statistics behind the inventory used during network remodeling periods and presented that information to higher-ups during quarterly progress report meetings.

Education

Bachelor of Science - Information Technology

Pace University
New York, NY
05-2025

Associate of Applied Science - Computer Information Systems

Rockland Community College
Suffern, NY
06-2023

CTEC Cybersecurity Program: Cyber Security -

Rockland County BOCES
West Nyack, NY
06.2021

High School Diploma -

Nanuet Senior High School
Nanuet, NY
06.2018

Skills

  • Windows & Apple OS Support
  • Firewall configuration
  • Help desk response
  • Customer service
  • Hardware and software installation
  • Resource management

Accomplishments

~ Honoree of National Technical Honors Society

~ 4.0 GPA In Cybersecurity Technical Education Course

~ 3.5 Collegiate GPA at PACE University

~ Testout PC Pro & Security Pro Certified

~ Working towards CompTia certification

References

References available upon request.

Timeline

Associate

Aldi
04.2022 - Current

IT Intern

County of Rockland
07.2021 - 01.2022

Bachelor of Science - Information Technology

Pace University

Associate of Applied Science - Computer Information Systems

Rockland Community College

CTEC Cybersecurity Program: Cyber Security -

Rockland County BOCES

High School Diploma -

Nanuet Senior High School

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