Hui Yang
Alhambra,CA
Summary
Recognized for reliability and multitasking in fast-paced environments, excelling in identifying improvement areas and implementing effective solutions.
Overview
9
9
years of professional experience
Work History
Private Company Clerk
Private Company Clerk
05.2021 - 11.2023
- Assist in warehouse packaging, shipping, and sorting warehouses
- Advanced overall operational efficiency by consistently identifying areas for improvement within the office environment and implementing practical solutions to address identified issues
Customer Service Assistant
Bluelans Logistics Company
05.2017 - 12.2020
- Answered incoming calls and offered highest level of professionalism andknowledgeable service to every customer..Suggested products and services to clients based on individual needs to driveconsistent sales.Escalated customer concerns.issues and requirements to supervisors for immediate rectification.
Customer Service Associate
ACE Logistics Company
06.2014 - 11.2016
Supported customer service goals and enhanced relations through friendly.
knowledgeable and positive communication.
Consulted with customers regarding needs and addressed concerns.
Rolled out operational improvements and solutions to deliver top-notch customer
service
Education
Bachelor - Business Administration
HUNAN HUAIHUA COLLEAGE
HUNAN 2008
Skills
Reliable and hardworking customer service professional with multitasking skills in fast-paced
settingsWell-organized,proactive and detail-oriented
With highly energetic,outgoing and detail-oriented natureHandles multiple responsibilities
simultaneously while providing exceptional customer service
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Private Company Clerk
Private Company Clerk
05.2021 - 11.2023
Customer Service Assistant
Bluelans Logistics Company
05.2017 - 12.2020
Customer Service Associate
ACE Logistics Company
06.2014 - 11.2016
Bachelor - Business Administration
HUNAN HUAIHUA COLLEAGE
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