Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
HUI PHING TAN

HUI PHING TAN

New York,NY

Summary

Dedicated and compassionate Certified Patient Care Technician with hands-on experience and PCT Certification. Skilled in providing effective patient care and delivering compassionate services to patients and residents. Proficient in performing daily living activities, taking vitals, and assisting senior nurses effectively. Fluent in Mandarin, Malay, Cantonese, Hokkien, with a strong desire to learn new tasks and contribute to ABC Health Care. Contact me at [+1 201 312 1103] or via email to discuss how my qualifications can benefit your team. Thank you for your time and consideration. Looking forward to connecting soon.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Passenger Service Agent

Eulen America
04.2024 - Current
  • Safety first , lock the both side of the wheelchair before passenger gets ready to sit on the chair.
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
  • Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
  • Provided exceptional customer service, addressing passenger concerns promptly and professionally.
  • Checked in luggage and confirmed all carry-on items met federal guidelines.
  • Maintained accurate records of flight information to provide timely updates to passengers.
  • Improved language interpretation support for international travelers by leveraging multilingual abilities when necessary.
  • Escorted handicapped passengers from terminal to aircraft.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills

Sole Distributor Asia/Marketing Representative

VENTURE MORE
07.2019 - Current
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.
  • Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
  • Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
  • Attended industry events and trade shows to promote brand and build relationships with potential customers.
  • Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
  • Conducted market research and analysis to identify consumer trends and preferences.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Established and managed relationships with external data providers and research vendors.
  • Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.

Sole Agent Distributor

Ionized Frame&etc
07.2011 - 06.2021
  • Developed new business and managed new and existing clients.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Prepared and presented contracts and other legal documents to clients.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.

Intern

Midway Nursing Home
08.2019 - 08.2019
  • Director of Nursing: Mr. Keith William R.N. August 26th August 27th August 28th-29th-9am-2pm

Education

High School Diploma - English As A Second Language ESL

Zoni Language Centers, New York, NY
08.2022

Patient Care Technician - CNA/Phlebotomy, EKG, PCT

New York Medical Career Training Centre, Flushing
11.2019
  • 5th Floor, Flushing, 11354
  • Presents this recognition of completing 45 hrs of training as

Skills

    Bilingual -Malay , Mandarin, Cantonese, Hokkien- Taiwanese, Foochow

  • Uniting the World Through Languages

Certification

ESL, CNA, PHLEBOTOMY, EKG, PCT.

LANGUAGES

English, Mandarin, Malay, Cantonese, Hokkien.
Professional Working
FOOCHOW
Native or Bilingual

Timeline

Passenger Service Agent - Eulen America
04.2024 - Current
Intern - Midway Nursing Home
08.2019 - 08.2019
Sole Distributor Asia/Marketing Representative - VENTURE MORE
07.2019 - Current
Sole Agent Distributor - Ionized Frame&etc
07.2011 - 06.2021
Zoni Language Centers - High School Diploma, English As A Second Language ESL
New York Medical Career Training Centre - Patient Care Technician, CNA/Phlebotomy, EKG, PCT

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