Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Humaira Sherzai

Humaira Sherzai

San Ramon,CA

Summary

Experienced analytical professional with technical knowledge and critical thinking skills in data-driven environments. Thrives on challenges with positivity and drive to overcome. Consistently exceeds expectations

Overview

7
7
years of professional experience

Work History

Planning and Monitoring Specialist

UNICEF
04.2023 - Current
  • Develop and maintain robust data management systems to support the monitoring and evaluation of UNICEF ACO's third-party workforce modality.
  • Establish and implement processes for regular data collection and reporting, ensuring accuracy, completeness, and timeliness.
  • Analyze data to identify trends, patterns, and insights on the performance and effectiveness of the third-party workforce modality.
  • Develop and produce regular reports on the status of third-party workforce deployments, recruitment, and payroll processes.
  • Collaborate with internal stakeholders to identify key performance indicators and develop appropriate dashboards for monitoring and reporting.
  • Conduct data quality assessments to ensure the integrity and reliability of data used in monitoring and reporting.
  • Provide technical support to Programme Sections and Zonal Offices to improve their data collection and reporting systems for third-party workforce management.
  • Prepare and present data-driven reports and presentations to senior management and other stakeholders to inform decision-making and identify opportunities for improvement.
  • Facilitate and maintain effective partnerships with third-party service providers, ensuring timely delivery of services and compliance with contractual obligations, while also managing relationships with internal stakeholders to ensure alignment with organizational goals and priorities.

Information Management Officer

UNICEF
02.2022 - 12.2022
  • Strengthened technical development of data collection tools for beneficiary registration that led to real-time and evidence-based response planning and scaling up support for cash distribution and humanitarian crisis management activities
  • Provided direct support to implementing partners and stakeholders in data management activities and trained them in performing their respective roles in the MIS system (Hope)
  • Performed regular data quality analysis, identified bottlenecks in data collection and verification exercises, and proposed relevant solutions
  • Managed all implementing partner enumerators' user accounts and their privileges in the data collection system
  • Provided oversight to beneficiary registration exercises, including by field testing registration questionnaires and accompanying partner's enumerators in the field
  • Created dashboards for data management and visualization of Program Management Unit's activities
  • Supported the implementation of the UNICEF data protection policy at all levels and with all implementing partners
  • Prepared and negotiated non-disclosure agreements with FSP/TPM and implementing partners
  • Designed surveys, opinion polls, and assessment tools to collect data
  • Cleaned and manipulated raw data

Monitoring and Evaluation Officer (Immunization

UNICEF
10.2020 - 01.2022
  • Contributed to and supported the revision and improvement of program monitoring checklists/tools for ICN intervention
  • Conducted timely monitoring and measurement of changes in conditions due to programs or policies, and reported on progress made
  • Monitored country office performance and collected data for key indicators of the Annual management plan and management reports
  • Designed and implemented research and surveys to generate systematic and high-quality social knowledge information
  • Cleaned, reformed, and uploaded data into a dashboard on a campaign basis
  • Conducted further data analysis to deduce trends and projections of Polio outbreaks
  • Responded promptly to ad-hoc data analysis, visualizations, and mapping requests
  • Managed inventory of program digital assets
  • Provided technical support for the deployment and roll-out of T4D solutions such as Rapid Pro and U-Report

ICT Associate

UNICEF
10.2019 - 10.2020
  • Provided technical support and solutions to clients through in-person and phone communication channels, addressing frequently asked questions and resolving ICT issues.
  • Ensured proper maintenance and updating of PCs, printers, scanners, and other IT devices to a high standard, including regular checks on internet firewalls, wires, and wireless devices for alerts and issues.
  • Maintained administrative assistance for the section's documentation and standards to ensure accuracy and completeness of records.
  • Provided overall technical support to the U-Report project, including designing registration flows and program survey polls, troubleshooting the RapidPro and U-Report platforms, and training and helping U-Reporters on the platform usage.
  • Conducted data analysis using Power BI/Excel to provide insights and recommendations for the U-Report project and other program initiatives.
  • Ensured compliance with anti-virus software, operating systems, and Ms Office365 applications to maintain the security and integrity of IT equipment and data.
  • Collaborated with team members and relevant stakeholders to identify and address emerging technical issues and implement effective solutions.
  • Demonstrated excellent communication and interpersonal skills to foster positive relationships with clients and stakeholders, building trust and confidence in IT services and support.

MIS Officer

Python Technology Services
12.2018 - 04.2019
  • Developed reports for internal teams and external clients by collaborating with team members to collect and analyze data, and utilizing graphs, infographics, and other visual aids to effectively communicate key findings.
  • Established key performance indicators (KPIs) to measure the effectiveness of business decisions and structured large datasets to extract meaningful insights.
  • Worked closely with a team of analysts and associates to process information and ensure accuracy in reporting.
  • Created compelling presentations and reports based on data analysis, recommendations, and findings to inform business decisions and improve overall performance.

Data Management Officer

GTL
07.2017 - 12.2018
  • Developed reports for internal teams and external clients by collaborating with team members to collect and analyze data, and utilizing graphs, infographics, and other visual aids to effectively communicate key findings.
  • Established key performance indicators (KPIs) to measure the effectiveness of business decisions and structured large datasets to extract meaningful insights.
  • Worked closely with a team of analysts and associates to process information and ensure accuracy in reporting.
  • Created compelling presentations and reports based on data analysis, recommendations, and findings to inform business decisions and improve overall performance.
  • Contributed to the development of data-driven strategies and initiatives to optimize business operations and enhance performance.

Mobile Application Developer

Tech-Nation
12.2015 - 08.2016
  • Documented each phase of application development for future reference and maintenance operations, ensuring accuracy and completeness of records.
  • Supported senior software developers in creating, testing, deploying, and upgrading software to meet client requirements.
  • Collaborated effectively with designers, analysts, and computer engineers to ensure high-quality software applications were developed as per proposed specifications.
  • Identified and resolved issues arising throughout the testing cycles, ensuring continuous improvement in the quality of deliverables.

Education

Master’s - Computer Science

Savitribai Phule Pune University
01.2019

Bachelor’s - Software Engineering

Kabul University
12.2016

Data Science Professional Certificate -

IBM

Skills

  • Data Mining
  • Data Validation
  • Data Analysis
  • Data Visualization
  • Advanced Excel, Power BI, Arc, and Q GIS
  • Hands-on programming (Python, SQL, Laravel, Java, HTML, CSS)
  • IBM Watson Studio
  • ICT Support in Computer imaging, Trouble ticket system management, Software Installation, Hardware troubleshooting, Systems debugging, Windows installation, Networking, and Driver installation
  • Coaching, training, and customer support
  • Enthusiastic, Team-player and self-learner

References

REFERENCES Will be provided upon request.

Affiliations

  • Coordinated with UNICEF Communication and Advocacy team to develop and deploy U-Report project with 1M+ members.
  • Managed a team of 1000+ extenders and third-party monitors.
  • Received Outstanding Performance Review from UNICEF management for efficient and accurate completion of duties

Timeline

Planning and Monitoring Specialist - UNICEF
04.2023 - Current
Information Management Officer - UNICEF
02.2022 - 12.2022
Monitoring and Evaluation Officer (Immunization - UNICEF
10.2020 - 01.2022
ICT Associate - UNICEF
10.2019 - 10.2020
MIS Officer - Python Technology Services
12.2018 - 04.2019
Data Management Officer - GTL
07.2017 - 12.2018
Mobile Application Developer - Tech-Nation
12.2015 - 08.2016
Savitribai Phule Pune University - Master’s, Computer Science
Kabul University - Bachelor’s, Software Engineering
IBM - Data Science Professional Certificate,
Humaira Sherzai