HUMBERTO ALMAGUER CEBALLO

Fire Suppression Technician

WILSON FIRE EQUIPMENT

07.2015 - 06.2025

Conducted comprehensive risk assessments for clients'' properties, recommending appropriate mitigation measures.
Developed strong relationships with clients by providing informative consultations on the benefits of different types of fire suppression systems.
Facilitated efficient communication between team members on large-scale projects, improving overall productivity.
Participated in ongoing training initiatives to stay current on industry advancements and best practices.
Assisted in the design of customized fire suppression solutions for unique client needs.
Collaborated with team members to complete large-scale installations in a timely manner.
Increased overall client satisfaction through prompt response times and effective problem resolution strategies.
Enhanced safety measures by installing and repairing various types of fire suppression equipment.
Reduced false alarms for clients with thorough testing of fire alarm systems.
Maintained detailed records of completed tasks, ensuring proper documentation for future reference.
Supported other technicians during peak periods or when specialized expertise was required.
Ensured adherence to local, state, and federal regulations while performing all installation tasks and repairs of fire suppression equipment.
Provided exceptional customer service, addressing client concerns and questions about fire suppression systems.
Completed complex troubleshooting tasks, identifying the root cause of malfunctions in fire suppression systems.
Streamlined inventory management processes, making it easier to track supplies needed for each project.
Prioritized preventive maintenance tasks to minimize downtime for clients'' facilities.
Contributed to increased revenue by upselling additional services and products during routine maintenance visits.
Responded to maintenance calls and troubleshot devices.
Fully installed fire alarms and various security devices.
Demonstrated features and functionality of alarm systems to customers.
Read and understood product manuals and blueprints.
Communicated effectively with customers, answering questions, and concerns regarding systems.
Educated customers on preventive care and regular maintenance to prevent system malfunctions.
Tested all newly installed fire alarms.
Assisted with electrical installations of lighting and smoke detectors.
Fostered a safe working environment by adhering to OSHA standards and company safety protocols.
Mitigated potential hazards by identifying and addressing deficiencies in existing fire suppression systems during site evaluations.