Humberto Alvarez
Naples,FL
Summary
Motivated Information Technology student with a strong interest in cybersecurity and penetration testing. Experienced in problem-solving, customer service, and maintaining high attention to detail in fast-paced environments. Currently developing technical skills in networking, system security, and cloud technologies while pursuing an Associate of Science in Information Technology.
Overview
3
3
years of professional experience
Work History
Cleaning Tech I
Arthrex
Ave Maria, FL
10.2022 - 10.2024
- Performed routine cleaning of surgical instruments and facility areas, ensuring compliance with health standards.
- Implemented quality control measures to enhance cleanliness standards and maintain operational efficiency.
- Trained new staff on cleaning protocols, emphasizing safety procedures and efficient techniques.
- Managed inventory of cleaning supplies, optimizing usage and reducing waste through effective tracking systems.
Customer Service Cashier
Winn Dixie
Naples, FL
08.2021 - 01.2022
- Processed customer transactions efficiently using cash register and point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance through diligent counting and reconciliation practices.
- Assisted in restocking merchandise to ensure shelves were well-organized and fully stocked.
Education
Associate of Science - Information Technology
Full Sail University
Winter Park, FL10-2025
High School Diploma -
Palmetto Ridge High School
Naples, FL04-2020
Skills
- Strong work ethic
- Reliability and punctuality
- Deep cleaning expertise
- Safety-conscious mindset
- Patience and composure
- Customer satisfaction
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cleaning Tech I
Arthrex
10.2022 - 10.2024
Customer Service Cashier
Winn Dixie
08.2021 - 01.2022
Associate of Science - Information Technology
Full Sail University
High School Diploma -
Palmetto Ridge High School