Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Humberto Basurto

Calexico,CA

Summary

Driven Assistant District Manager with solid experience in overseeing operational aspects of multiple store locations. Strengths include staff development, strategic planning, and budget management. Known for implementing policies that enhance productivity and drive growth. Demonstrated ability to foster strong relationships within team and community, contributing significantly to previous positions.

Overview

21
21
years of professional experience

Work History

Manager

Marshalls
El Centro
01.2018 - Current
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Resolved customer complaints regarding sales and service.
  • Coached, developed and motivated team to achieve revenue goals.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Conducted market research and reported on competitors.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Created training modules and documentation to train staff.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.

Manager

Toys R Us
Calexico, CA
10.2010 - 01.2018
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Evaluated training needs and oversaw training programs.
  • Created and implemented HR strategies and initiatives aligned with business objectives.
  • Identified staffing and recruiting needs while applying best practices for talent management.
  • Implemented procedures to improve occupational health and safety.
  • Assigned tasks and evaluated employee performance.
  • Conducted training for managers and supervisors in conflict resolution and employee management skills.
  • Facilitated professional development and certification activities for staff.
  • Supervised employee hiring, selection and disciplining procedures.
  • Monitored organizational compliance with federal, state and local policies and regulations.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.

Senior Assistant Manager

Smart and Final
Yuma AZ, United States
08.2008 - 10.2010
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Analyzed store's inventory and ordered merchandise and products to keep stock level.
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Allocated resources and materials to respective departments to accommodate needs.
  • Monitored cleaning methods for adherence to sanitation requirements.
  • Checked food storage areas, displays and equipment such as freezers and refrigerators to review temperatures, cleanliness and stock.

Executive Team Leader Food

Super Target
Moreno Valley CA., United States
03.2004 - 08.2008
  • Trained new hires on customer service and rotation practices.
  • Managed schedules, customer service and project planning.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Recruited and trained new employees to meet job requirements.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
  • Monitored cleaning methods for adherence to sanitation requirements.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.

Education

Licenciado En Comercio Exterior Y Aduanas - Business

Tecnologico De Baja California
Mexicali Baja California
07.2000

Skills

  • Root cause analysis
  • Employee supervision and motivation
  • Staff training and development
  • Program implementation
  • Team-oriented
  • Project management
  • Workforce Management
  • Issue and conflict resolution
  • Relationship building
  • People skills
  • Employee relations
  • Training programs
  • Compliance
  • Staff development
  • Inventory Management
  • Problem-Solving
  • Supply Ordering and Management
  • Recruitment and Hiring
  • Staffing and Sales Reporting
  • Performance Improvement
  • Relationship Building
  • Training and Onboarding
  • Scheduling Staff
  • Work Planning and Prioritizing
  • Budget Administration
  • Payroll Administration
  • Customer Retention
  • Team Leadership
  • Store Merchandising
  • Customer Service
  • Pricing Strategies
  • Recruiting and Hiring
  • Staff Supervision
  • Team Building and Leadership
  • Finance and Accounting Oversight
  • Budget Control
  • Policy Development and Enforcement
  • Customer Service Management
  • Goal Setting
  • Program Optimization
  • Business Leadership
  • Sales Tracking
  • Sales Promotion
  • Human Resources Oversight
  • Documentation and Reporting
  • Multitasking and Organization

Languages

Spanish
Native/ Bilingual

Timeline

Manager

Marshalls
01.2018 - Current

Manager

Toys R Us
10.2010 - 01.2018

Senior Assistant Manager

Smart and Final
08.2008 - 10.2010

Executive Team Leader Food

Super Target
03.2004 - 08.2008

Licenciado En Comercio Exterior Y Aduanas - Business

Tecnologico De Baja California

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