Humberto Betancourt
North Las Vegas
Summary
Dynamic professional with a strong work ethic and proven success in warehouse operations. Recognized for enhancing teamwork and improving operational efficiency through effective inventory control and shipping processes. Adaptable and detail-oriented, thriving under pressure while maintaining high standards of customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receiver
Grocery Outlet Bargain Market
Las Vegas
10.2024 - Current
- Received and inspected incoming merchandise for quality and accuracy.
- Oversaw all incoming and outgoing shipments, ensuring accuracy and timeliness
- Managed inventory control processes, enhancing accuracy in tracking and minimizing discrepancies
- Coordinated with vendors, carriers, and internal teams to streamline operations
- Trained and supervised warehouse staff on receiving and shipping procedures
- Promoted from receiver to leadership role due to consistent performance and reliability
- Helped establish warehouse systems and workflows during company startup phase
- Maintained safety standards and ensured compliance with company policies
Service Tech
Sierra Truck Body &Equipment
10.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Thrived in fast-paced environments, adapting quickly to changing priorities.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Collaborated with team members, offering support and guidance to achieve common goals.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently to meet all deadlines while maintaining quality of work.
- Organized and detail-oriented with a strong work ethic.
Sanitation Tech
Triggs Laboratories
09.2020 - 10.2023
- Ensured daily cleanliness and sanitation in laboratory environments to uphold safety standards.
- Used cleaning equipment and tools to maintain cleanliness in facilities.
- Adhered to safety protocols and guidelines, contributing to a secure workspace.
- Followed regulatory guidelines to safely dispose of hazardous waste.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and maintained inventory in designated storage areas, facilitating efficient access to materials.
- Operated forklifts and pallet jacks for efficient material handling.
- Coordinated with carriers for timely pickups and deliveries.
- Maintained accurate shipping records and documentation for compliance purposes.
Shift Manager
Taco Bell
08.2017 - 06.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees, enhancing team integration and performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Troubleshot equipment to reduce service calls and downtime.
- Kept accurate and detailed records of personnel progress and productivity.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Oversaw inventory and product stock, implementing controls that minimized overages and improved cost management.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Optimized shift operations to consistently meet and exceed sales targets while maintaining service quality.
- Maintained compliance with health and safety regulations, ensuring a safe working environment for all employees.
- Managed emergency situations calmly to ensure the safety of customers and employees during critical incidents.
Education
Diploma -
Ulysses S Grant High School
Van Nuys, CA05-2012
Mechanical Engineering
Pierce College
Woodland Hills, CASkills
- Warehouse logistics
- Shipment verification
- Quality inspection
- Shipping coordination
- Inventory auditing
- Vendor coordination
- Customer relationship management
- Customer service
- Attention to detail
- Multitasking Abilities
- Problem-solving
- Critical thinking
- Excellent communication
- Verbal communication
- Teamwork and collaboration
Certification
Forklift certification
Languages
- Spanish
- English
Timeline
Receiver
Grocery Outlet Bargain Market
10.2024 - Current
Service Tech
Sierra Truck Body &Equipment
10.2023 - 09.2024
Sanitation Tech
Triggs Laboratories
09.2020 - 10.2023
Shift Manager
Taco Bell
08.2017 - 06.2020
Diploma -
Ulysses S Grant High School
Mechanical Engineering
Pierce College