Humberto Cabrera
Frisco
Summary
Accomplished and energetic Parts Professional with a solid history of achievement in Toyota Parts. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Knowledgeable in Parts, Recall Parts and Im a fast pace individual with over 15 years of great experience. I am up to date with all my Toyota Testing 2024 Master Parys Status and continuing it in 2025.
Results-driven automotive parts professional prepared for this role. Strong background in inventory management, customer service, and technical knowledge of vehicle components. Focus on team collaboration and consistently adaptable to changing needs. Dependable and efficient in achieving targets and supporting operational goals.
Knowledgeable Desired Position with solid background in managing and organizing parts inventory. Successfully contributed to efficiency of parts operations by ensuring accurate inventory tracking and timely procurement. Demonstrated strong attention to detail and effective communication skills in liaising with suppliers and team members.
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Parts Department position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Associate Parts Professional
Toyota of Dallas
01.2021 - Current
- Increased sales revenue by upselling complementary products, such as accessories or maintenance packages.
- Monitored competitor pricing strategies to ensure competitive rates were offered while maintaining profit margins for the business.
- Assisted customers in identifying the correct parts needed for their specific vehicle make and model.
- Worked closely with the service department to coordinate parts delivery, contributing to a seamless customer experience during vehicle repairs or maintenance visits.
- Provided exceptional support to team members during peak business periods, enabling efficient order processing and prompt customer assistance.
- Participated in ongoing training programs to stay current on industry trends, product knowledge, and best practices in customer service.
- Resolved customer inquiries or concerns promptly, maintaining a reputation for excellent customer service within the company.
- Implemented new systems for tracking special orders, reducing delays in delivery and enhancing overall customer satisfaction.
- Maintained a clean and organized parts department, ensuring easy access to products for staff members and customers alike.
- Stayed up-to-date on recalls or technical service bulletins affecting automotive parts, informing customers when necessary to provide proactive solutions.
- Enhanced customer satisfaction by providing accurate and timely information on parts availability and pricing.
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Maintained extensive understanding of common problems and methods for repair.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
Parts Professional
Pat Lobb's Toyota of McKinney Parts
04.2019 - 06.2020
- Create, maintain, and enter information into databases.
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
- Receive and fill telephone orders for parts.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Fill customer orders from stock.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Compute prices of items or groups of items.
- Obtain merchandise from bins or shelves.
Parts Profesional
Toyota of Richardson
01.2019 - 04.2019
- Create, maintain, and enter information into databases.
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
- Receive and fill telephone orders for parts.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Fill customer orders from stock.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Compute prices of items or groups of items.
- Obtain merchandise from bins or shelves.
Parts Professional
Atkinson Toyota South Dallas
03.2016 - 02.2019
- Supervise other clerical staff and provide training and orientation to new staff.
- Learn to operate new office technologies as they are developed and implemented.
- Train and assist staff with computer usage.
- Receive and fill telephone orders for parts.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Fill customer orders from stock.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Place new merchandise on display.
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
- Answer questions regarding the store and its merchandise.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Place special orders or call other stores to find desired items.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Inventory stock and requisition new stock.
- Ticket, arrange and display merchandise to promote sales.
- Back counter parts , Wholesale Parts , Retail Parts Professional
- Place stock and customer orders with GST
Parts Professional
Toyota of Plano
07.2005 - 03.2016
- Receive and fill telephone orders for parts.
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Fill customer orders from stock.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Place new merchandise on display.
- Retail , Wholesale, Backcounter Parts Professional
Education
High School Diploma - undefined
Plano Senior High School
Plano, TX05.1999
Skills
- English Language
- Critical Thinking
- Monitoring
- Social Perceptiveness
- Fast and quick learner
- Computers and Electronics
- Judgment and Decision Making
- Foreign Language (Speek Spanish )
- Negotiation
- Fast employee
- Parts cataloging
- Order tracking
- Purchase orders
- Invoice processing
- Stock replenishment
- Order fulfillment
- Stock control
- Parts identification
- Ordering parts
- Customer service
- Problem-solving skills
- Improving customer satisfaction
- Team collaboration
- Clean driving record
- Email communication
- Goal setting
- Parts recommendation
- Replacement parts identification
- Reviewing deliveries
- Parts department organization
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Team building
- Self motivation
- Product knowledge
- Maintenance knowledge
Languages
Spanish
Full Professional
Timeline
Associate Parts Professional
Toyota of Dallas
01.2021 - Current
Parts Professional
Pat Lobb's Toyota of McKinney Parts
04.2019 - 06.2020
Parts Profesional
Toyota of Richardson
01.2019 - 04.2019
Parts Professional
Atkinson Toyota South Dallas
03.2016 - 02.2019
Parts Professional
Toyota of Plano
07.2005 - 03.2016
High School Diploma - undefined
Plano Senior High School
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