Humberto Farias
San Jose,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Driver
Food Service Hospitality, Bon Appetit Management Company
08.2018 - Current
- Respond to and resolve client issues and complaints in a timely manner.
- Route coordination for more than 100 Google buildings across SJC Sunnyvale, Mountain View, Palo Alto & San Bruno.
- Responsible for driving 18-24ft box truck for 5+ years. Daily vehicle inspections to ensure the safety of the team while they are out on the road.
- Developed and maintained long-term, positive relationships with drivers to enhance morale and productivity of our operations.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Implemented and supported company quality and safety standards by keeping the team safe with the proper PPE for any condition. Safety cones, reflective vests, headlamps, and traffic control are some things implemented.
- Managed inventory and quality control to ensure the accuracy of our goods and services.
- Trained new employees on proper protocols and customer service standards by implementing new docs to better assist the drivers in understanding their daily tasks.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits. Time clock management has improved throughout the facility because of this.
- Developed systems and procedures to improve operational quality and team efficiency using Google Docs. Pastry & GnG checklists
- Scheduled and coordinated driver routes based on individual strengths and business needs.
- Continuously tuning and rotating routes between 15 drivers for cross training purposes to account for any PTO requests and callout's.
Construction Laborer
Holder Construction
05.2017 - 05.2018
- Built fences, traffic control, forklift and tractor operator
- Unload semi trucks containing product for the job site at Apple Campus using machinery.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Kept sites clean and organized to decrease accidents and increase overall productivity.
- Participated in safety seminars involving enclosed space safety, lock-out/tag out and hazardous material handling.
Catering Associate
Bay Area Event Pros
10.2016 - 05.2017
- Catered large and small events all over the Bay Area like weddings, production kitchens, restaurants
- Responsible for bartending, dishwashing, serving, cashier, prep cook etc..
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
Cashier
El Pollo Loco
04.2015 - 10.2016
- As a cashier at El Pollo Loco, I would be responsible to take and prepare orders while maintaining excellent customer service
- Always offered the client additional items on our menu to sell and reach the daily goal
- During my downtime, I would walk to the dining area to clean up anything the client left behind e.g
- Stocked, tagged and displayed merchandise as required.
Education
High school diploma -
William C. Overfelt High School
San Jose, CA05.2015
Skills
- Administrative Experience: Handled invoices, data entry, schedules, inventory, file organization, and confirmed or denied PTO requests based on business needs
- Driving Skills: Certified to drive and operate large trucks by obtaining smith training certificate and passing the behind the wheel test Never been in an accident/incident involving a vehicle Kept up with the daily truck inspections making sure fluids, brakes, wipers and reflective equipment worked properly
- Customer Service: Always understanding and resolving customer and employee concerns
- Computer Skills: Expert when it comes to computers and technology I have worked as an in-home technician for an IT company so I am very well rounded
- Communication Skills: Always gained respect and trust amongst people by building strong rapports
- Google Docs: Using this application I have created new procedures for the company to achieve effective & efficient routing as well as checks and balances for accurate deliveries
- Critical Thinking: When it comes to decision making I come up with great solutions to help with the task at hand I am very creative and have sense of logical reasoning to problem solve
Certification
- Food Handler Certification
- DOT Compliance
- Smith System EMEA Certified
- Compass at Google FARECheck Certified Allergen Training
Timeline
Lead Driver
Food Service Hospitality, Bon Appetit Management Company
08.2018 - Current
Construction Laborer
Holder Construction
05.2017 - 05.2018
Catering Associate
Bay Area Event Pros
10.2016 - 05.2017
Cashier
El Pollo Loco
04.2015 - 10.2016
High school diploma -
William C. Overfelt High School
- Food Handler Certification
- DOT Compliance
- Smith System EMEA Certified
- Compass at Google FARECheck Certified Allergen Training
Similar Profiles
Leo DalLeo Dal
Grill/Line Cook at Bon Appetit Food Service CompanyGrill/Line Cook at Bon Appetit Food Service Company
DANIELLE ROSENOWDANIELLE ROSENOW
Senior Procurement Manager at Bon Appetit Management Company at GoogleSenior Procurement Manager at Bon Appetit Management Company at Google
Darsalle LewisDarsalle Lewis
Café Manager at MIT- Compass Group, Bon Appetit Management CompanyCafé Manager at MIT- Compass Group, Bon Appetit Management Company