Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Humberto Garcia

Houston,TX

Summary

Dynamic sales professional with a proven track record at Tomball Dodge Chrysler Jeep Ram, excelling in client relations and sales strategies. Achieved top performer status by consistently exceeding sales targets and enhancing customer loyalty through consultative selling and effective follow-up techniques. Skilled in leveraging CRM software to optimize sales processes and drive revenue growth.

Overview

17
17
years of professional experience

Work History

Sales Agent

Tomball Dodge Chrysler Jeep Ram
09.2021 - Current
  • Developed comprehensive product knowledge to effectively address customer inquiries and enhance sales opportunities.
  • Cultivated strong customer relationships, resulting in increased repeat business and client loyalty.
  • Executed detailed vehicle demonstrations, showcasing features and benefits to potential buyers to facilitate informed purchasing decisions.
  • Collaborated with team members to streamline sales processes, improving overall efficiency and customer satisfaction.

Sales Agent

Demontrond Buick Gmc
02.2020 - 09.2021
  • Implemented follow-up strategies for leads, enhancing conversion rates through timely communication and relationship building.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Met existing customers to review current services and expand sales opportunities.

Sales Agent

Beck and Masten North
11.2008 - 02.2020
  • Managed inventory levels by coordinating with management, ensuring optimal stock availability for customer demands.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.

Education

GED -

Universidad De Guerrero
Acapulco, Mexico
06-1994

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Technical support
  • Sales presentations
  • Adaptability to change
  • Objection handling
  • Social media marketing
  • Sales strategies
  • Key relationship management
  • Demonstrating products
  • Cross-selling techniques
  • Consultative selling
  • Sales pipeline management

Languages

English
Spanish

Certification

  • CPSP - Certified Professional Salesperson
  • CSP - Certified Sales Professional

Timeline

Sales Agent

Tomball Dodge Chrysler Jeep Ram
09.2021 - Current

Sales Agent

Demontrond Buick Gmc
02.2020 - 09.2021

Sales Agent

Beck and Masten North
11.2008 - 02.2020

GED -

Universidad De Guerrero

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