Humberto Ortega
Clarksville,Tennessee
Summary
Area Service Manager
Driven and safety-conscious HVAC/R professional with 5 years of technical experience specializing in the installation, troubleshooting, and maintenance of residential and commercial HVAC/R systems. Proven history of exceptional problem-solving using advanced digital diagnostics, providing hands-on leadership to junior technicians, and driving team productivity. Eager to transition into a Service Manager role to leverage field expertise for team development, safety enforcement, and excellent customer relationship management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HVAC Mechanic, Light Tech No. 2
Professional Contract Service Incorporated
12.2024 - 11.2025
- Conducted comprehensive servicing of HVAC systems, emphasizing geothermal technology to ensure optimal functionality and reliability.
- Inspected and serviced cooling towers, chiller barrels, and refrigerant circuits quarterly to prevent system failures.
- Executed diagnostic assessments and repairs on commercial ice machines, coolers, and freezers to maintain operational efficiency.
- Trained junior technicians on best practices for HVAC-R diagnostics and repairs, enhancing team capabilities.
HVAC/R Technician
Nextech
07.2020 - 12.2024
- Analyzed and resolved issues in commercial HVAC/R systems, addressing electrical, mechanical, and electronic components to maintain operational efficiency.
- Performed routine preventive maintenance and responded to emergency service requests, actively engaging in after-hours on-call rotations to support uninterrupted service delivery.
- Managed cleanliness and organization of vehicle tools and inventory, maintaining high standards of stock availability.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
Security Officer
American Paratus Security Agency
Killeen, TX
09.2019 - 11.2019
- Oversaw security operations by patrolling premises and monitoring surveillance systems. Conducted thorough inspections of buildings and access points to uphold safety standards. Authorized entry to secure areas, maintaining a controlled environment.
- Achieved loss prevention by promptly reporting irregularities. Enhanced compliance by educating violators on policies and procedures. Successfully restrained trespassers to maintain safety and security.
- Generated detailed reports to support investigative processes by accurately recording observations, information, and occurrences from surveillance activities and interviewing witnesses.
- Responded swiftly to incidents, maintaining calm and providing effective crisis management.
Cannon Crewmember
United States Army
Fort Hood, TX
07.2008 - 08.2019
- Oversaw transportation and distribution of ammunition to ensure accountability. Collaborated with section chief to supervise howitzer operations, maintenance, and training initiatives. Directed weapon orientation for accuracy and performed essential bore sighting and testing. Managed loading and maintenance processes for a field artillery platoon to enhance operational readiness.
- Evaluated safety program implementation to verify adherence to OSHA, NFPA, DOD, DA, IMCOM, and TRADOC requirements.
- Directed verification of firing data to maintain safety and accuracy. Supervised section operations during camouflage and defense strategies. Developed training programs for personnel in cannon gunnery procedures, enhancing team readiness.
- Led post-operation debriefings to evaluate performance and identify areas for improvement in tactics.
Education
Heating, ventilation, and air condition Service Protocol -
TotalTech Level 5
06-2020
High School Equivalency Diploma -
Northside High School
Fort Worth, TX07-2004
Skills
- HVAC and refrigeration systems
- Customer focused
- Diagnostic techniques
- Adaptable
- Focused on safety
- Quality-focused
Certification
- Mechanical Journeyman Unlimited License - Oklahoma
- EPA Universal Certification - 2020
Timeline
HVAC Mechanic, Light Tech No. 2
Professional Contract Service Incorporated
12.2024 - 11.2025
HVAC/R Technician
Nextech
07.2020 - 12.2024
Security Officer
American Paratus Security Agency
09.2019 - 11.2019
Cannon Crewmember
United States Army
07.2008 - 08.2019
Heating, ventilation, and air condition Service Protocol -
TotalTech Level 5
High School Equivalency Diploma -
Northside High School