Humberto Parada
Irving,Texas
Summary
Dynamic Culinary and Service Professional with a proven track record at Darden Restaurants - Olive Garden. Enhanced customer satisfaction through effective complaint resolution and upselling strategies. Achieved significant kitchen productivity improvements by standardizing recipes, while demonstrating strong teamwork and collaboration in a fast-paced environment. Committed to continuous professional development and industry expertise.
Overview
8
8
years of professional experience
Work History
Culinary and Service Professional
Darden Restaurants- Olive Garden
06.2021 - Current
- Boosted kitchen productivity by standardizing recipes and portion sizes.
- Incorporated emerging flavors and cooking techniques into menu design for improved appeal.
- Reduced wait times for diners by streamlining plating processes without compromising presentation quality or taste.
- Designed seasonal menus utilizing fresh ingredients, attracting new customers and retaining loyal patrons through diverse offerings.
- Exceeded performance goals by effectively managing multiple tasks in a fast-paced environment.
- Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
- Managed high-volume workloads while maintaining a strong focus on client satisfaction.
- Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
- Enhanced customer satisfaction by providing timely and efficient service solutions.
Server
Pappas Restaurants Inc.
03.2017 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate Of Science - Science
North Lake College
Irving, TXSkills
- Service orientation
- Analytical thinking
- Upselling strategies
- Industry expertise
- Complaint resolution
- Expense monitoring
- Teamwork and collaboration
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Culinary and Service Professional
Darden Restaurants- Olive Garden
06.2021 - Current
Server
Pappas Restaurants Inc.
03.2017 - 03.2021
Associate Of Science - Science
North Lake College
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