Humberto Rivera
Chicago
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
35
35
years of professional experience
1983
1983
years of post-secondary education
Work History
Facility Maintenance Manager
Han Capital Group
07.2016 - 07.2025
- Managed daily operations of facility maintenance and repair tasks.
- Coordinated vendor relationships for service contracts and procurement needs.
- Developed and implemented preventive maintenance schedules for equipment and systems.
- Managed the installation, repair, and upkeep of facility electrical, plumbing, HVAC, and other mechanical systems.
Maintenance/Customer service
Han Capital Group
Lincolnwood
07.2016 - 06.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Onofre Caballero
Cataño , PR Skills
- Preventive maintenance
- HVAC systems management
- Vendor managemen
Languages
Spanish
Professional
References
References available upon request.
Timeline
Facility Maintenance Manager
Han Capital Group
07.2016 - 07.2025
Maintenance/Customer service
Han Capital Group
07.2016 - 06.2025
Onofre Caballero