Humberto Villalobos
Mt. Dora,FL
Summary
Resourceful Legal Assistant and aspiring attorney known for high productivity and efficient task completion. Possess specialized skills in research, document drafting, and case management. Excel in communication, time management, and problem-solving to deliver impactful support in fast-paced legal environments.
Overview
8
8
years of professional experience
Work History
Pre-Suit Legal Assistant
Farah & Farah
Orlando, FL
04.2023 - Current
- Maintained client confidentiality in all matters.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Greeted clients upon arrival at office and provided assistance as needed.
- Met with clients and attorneys to discuss case details and evidence.
- Created and updated case management and client account databases.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Responded to client calls and inquiries to deliver applicable information.
- Organized legal documents in company filing systems and databases.
- Conducted thorough research and review of case information to assist attorneys.
- Provided administrative support to boost firm's document production and legal correspondence.
- Participated in client interviews, observed questioning process and documented information.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Generated reports summarizing case progress for internal use.
- Answered phones promptly while providing courteous customer service.
- Processed incoming mail on a daily basis.
- Scanned physical documents into electronic format for storage in a secure database system.
- Updated databases with new information received from attorneys or clients.
- Referred clients to medical providers.
- Confirmed final balances with providers.
- Acquired subrogation liens.
Legal Assistant/Paralegal
Cordova Law Firm
Orlando, FL
12.2021 - 04.2023
- Called in Claims with First Party Insurance Companies.
- Traveled throughout the state of Florida and attended home inspections with an insurance field adjuster.
- Maintained office supplies.
- Maintained and delivered legal documents to attorneys and clients.
- Drafted Closing Statements.
- Filed with the courts.
- Organized client calendars, prepared mailings and handled high call volumes.
- Participated in client interviews, observed questioning process and documented information.
- Trained staff on office procedures and case-specific duties.
- Managed contract intake.
- Performed administrative duties such as photocopying, scanning, and organizing legal documents.
- Booked travel arrangements for firm attorneys and support staff.
Runner
Morgan & Morgan Law Firm
Tavares, FL
11.2019 - 12.2021
- Cleaned and maintained work areas on a regular basis.
- Followed established routes for delivering legal documents within designated time frames.
- Monitored stock levels and reported any discrepancies to management immediately.
- Delivered goods, documents, and parcels to attorneys and courts in a timely manner.
- Organized the storeroom to ensure a safe working environment.
- Assisted in stocking shelves with inventory as needed.
- Resolved customer complaints in a courteous and professional manner.
- Commuted to and from Tavares and Orlando for mail and checks.
- Deposited settlement checks.
- Stamped and delivered outgoing mail to the post office.
- Managed the CIOX database and distributed records accordingly.
- Handled all incoming mail.
- Photographed locations for premises liability purposes.
- Handled all hardware and mechanical issues in the office.
- Assembled furniture for new team members.
Cashier/Grocery Stock Clerk
Publix
Mount Dora, FL
11.2016 - 11.2019
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated the floor scrubber after closing hours.
- Adhered to PPE guidelines when cleaning and sanitizing equipment.
- Helped customers find specific products, and answered questions.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Offered customers carry-out service at completion of transaction.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new employees.
- Issued supplies, materials and products to team members based on information from requisitions.
- Operated forklift and pallet jack to transport heavy loads.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Palletized merchandise for easy movement to sales floor locations.
- Coordinated with management to identify and resolve inventory discrepancies.
- Assisted customers by locating items and loading heavy purchases in vehicles.
Education
Bachelor of Arts - Criminology
University of Florida
Gainesville, FL12-2023
Associate of Arts - General Studies
Lake Sumter State College
Leesburg, FL12-2020
Skills
- Ethics compliance
- Exceptional telephone etiquette
- Confidentiality
- Case management
- Calendar management
- Document drafting
- Microsoft office
- Document preparation
- Semi-fluent in Spanish
- Adobe/Nitro PDF
- File organization
Languages
Spanish
Professional
Timeline
Pre-Suit Legal Assistant
Farah & Farah
04.2023 - Current
Legal Assistant/Paralegal
Cordova Law Firm
12.2021 - 04.2023
Runner
Morgan & Morgan Law Firm
11.2019 - 12.2021
Cashier/Grocery Stock Clerk
Publix
11.2016 - 11.2019
Bachelor of Arts - Criminology
University of Florida
Associate of Arts - General Studies
Lake Sumter State College
Similar Profiles
Bryana BrumellBryana Brumell
Operator specialist at Farah & FarahOperator specialist at Farah & Farah
COURTNEY BOWERSCOURTNEY BOWERS
Legal Intake Specialist at Farah & FarahLegal Intake Specialist at Farah & Farah
Sherry NailorSherry Nailor
Pre Suit Legal Assistant at Farah & FarahPre Suit Legal Assistant at Farah & Farah