Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hung Ngo

Garland,TX

Summary

Dynamic and versatile Food Service Worker with proven experience at Pappadeaux's Seafood Kitchen. Excelled in fast-paced environments, enhancing customer satisfaction through exceptional service and maintaining high sanitation standards. Skilled in multitasking and fostering positive relationships, demonstrating a strong work ethic and problem-solving abilities. Achieved a significant reduction in wait times by supporting team members and optimizing operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Food Service Worker

Pappadeaux's Seafood Kitchen
07.2023 - Current
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Processed customer payments and balanced cash drawers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Learned other teammates' work tasks to train as backup.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Developed and maintained positive relationships with customers to enhance service.
  • Demonstrated knowledge of menu items and corresponding ingredients.

Food Service Worker

Pho Sure
12.2021 - 04.2023
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Processed customer payments and balanced cash drawers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Learned other teammates' work tasks to train as backup.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Developed and maintained positive relationships with customers to enhance service.
  • Demonstrated knowledge of menu items and corresponding ingredients.

Education

N/A -

Irvine Valley College
Irvine, CA

Skills

  • Positive Attitude
  • Multitasking
  • Quick Learner
  • Customer Service
  • Strong Work Ethic
  • Cleaning and sanitation
  • Problem-Solving
  • Attention to Detail
  • Positive Attitude and Energy
  • Team Oriented
  • Fast-Paced Environment
  • Flexible Schedule
  • Working Quickly
  • Productivity and Efficiency
  • Working with Diverse People
  • Safe Food Handling
  • Cash Register Operation
  • Food safety knowledge
  • Food Preparation
  • Food and Safety Standards
  • Interpersonal Skills
  • Efficient Food Preparation
  • Order taking accuracy
  • Basic Mathematics
  • Food assembly
  • Menu Memorization
  • Quality Control
  • Professional Appearance Maintenance
  • Inventory Control
  • Sanitation Standards Compliance
  • ServSafe
  • Staff Training and Development
  • Basic Math Competency

Languages

Vietnamese
Native or Bilingual

Timeline

Food Service Worker

Pappadeaux's Seafood Kitchen
07.2023 - Current

Food Service Worker

Pho Sure
12.2021 - 04.2023

N/A -

Irvine Valley College

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Hung Ngo