Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hung Nguyen

Damascus,OR

Summary

Dedicated Supervisor with 29 years of experience utilizing limited labor and material resources. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity.

Overview

30
30
years of professional experience

Work History

Supervisor of Factory Operations

WestRock
07.1994 - Current
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Coordinated cross-functional teams to facilitate smooth communication between departments, resulting in seamless execution of complex projects.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Conducted research, market analysis, cross-referencing and testing and made independent judgments in applying guidelines for factory operation.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Implemented cost-saving measures throughout the production process, leading to significant reductions in overhead expenses without compromising product quality or worker satisfaction.
  • Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
  • Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
  • Managed staff hiring, training and supervision.
  • Spearheaded successful efforts towards achieving ISO certification, demonstrating a commitment to upholding industry standards of quality management systems within the factory operations unit.
  • Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
  • Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
  • Developed strong relationships with suppliers, negotiating favorable contracts to secure high-quality materials at competitive prices.
  • Coordinated project workflows for departments.
  • Cultivated professional working relationships with peers and supervisors.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
  • Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
  • Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Troubleshot equipment to reduce service calls and downtime.
  • Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
  • Implemented lean manufacturing principles for a more streamlined workflow, leading to improved operational efficiency.
  • Supervised ongoing daily production phases.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Orchestrated and maintained vibrant continuous improvement and lean manufacturing culture within factory.
  • Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
  • Led team meetings to foster open communication channels among staff members, promoting a collaborative work environment conducive to problem-solving and innovation.
  • Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
  • Continuously researched industry trends and advancements in technology to identify opportunities for innovation and integration within the factory operations, driving continuous improvement efforts.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
  • Gained strong leadership skills by managing projects from start to finish.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong communication and organizational skills through working on group projects.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Delivered services to customer locations within specific timeframes.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Flexographic Printing Press Operator

WestRock
06.1994 - Current
  • Proofed all job orders, securing client approval prior to production.
  • Ensured smooth workflow by coordinating with team members for efficient plate mounting, ink mixing, and die-cutting processes.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Reduced waste and improved print quality through regular inspections and adjustments of ink viscosity, color registration, and tension control.
  • Supported colleagues during periods of high workload or employee absence to maintain productivity levels.
  • Demonstrated skill in troubleshooting common printing issues such as streaks, ghosting, or misalignment.
  • Optimized press performance with thorough cleaning procedures after each job completion, extending equipment life span.
  • Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
  • Contributed to cost reduction initiatives by minimizing material usage and identifying areas for process improvement.
  • Analyzed daily density readings from each printer to detect potential quality issues.
  • Streamlined pre-press setup activities for faster job turnaround times.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Upheld company standards for environmental sustainability through responsible disposal of hazardous waste products.
  • Assisted in training new staff members on flexographic printing techniques and equipment operation best practices.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Played an active role in fostering a positive team atmosphere, contributing to overall job satisfaction and employee retention.
  • Proven ability to learn quickly and adapt to new situations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma -

James Madison High School
Portland, OR
05.1993

Skills

  • Incidents management
  • Waste Minimization
  • Schedule Coordination
  • Production Planning
  • Supply Chain Management
  • Environmental Compliance
  • Regulatory Compliance
  • Quality Assurance Controls
  • Shift Scheduling
  • Training and mentoring
  • Problem-Solving
  • Critical Thinking
  • Coordinating Daily Operations
  • Team Collaboration and Leadership
  • Inventory Assessment
  • Continuous improvements
  • Decision-Making
  • Workflow Analysis
  • Quality Control
  • Equipment Maintenance
  • Quality Assurance
  • Process improvement strategies
  • Documentation And Reporting
  • Lean Manufacturing
  • Equipment Troubleshooting
  • Performance reporting
  • Six Sigma Methodologies
  • Staff Development
  • Supply Requisition
  • Employee Training
  • Industrial safety
  • Work Area Inspection
  • Performance Improvement
  • Performance monitoring
  • Health and safety compliance
  • Process Improvement
  • Safety Procedures
  • Production Reporting
  • Production Coordination
  • Computer Skills

Timeline

Supervisor of Factory Operations

WestRock
07.1994 - Current

Flexographic Printing Press Operator

WestRock
06.1994 - Current

High School Diploma -

James Madison High School

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